Neal’s Yard Remedies
Neal’s Yard Remedies Frankincense Intense Eye Cream, 15g
Neal’s Yard Remedies Frankincense Intense Eye Cream, 15g
@cosme rating: 6.0/7.0
Serious eye care. The long-awaited eye cream has arrived in Japan for the first time!
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
The long-awaited <Organic Eye Cream> has been added to the best-selling Frankincense series. Gives firmness to the skin around the eyes, which is used all day and prone to fatigue and signs of aging. ◇Brings out the vitality of organic plants with the power of science, making them even stronger. Gardenia stem cell extract that works on collagen. Three peptides derived from palm maintain firmness and elasticity. Caffeine derived from tea leaves gives a brighter impression ◇Sustained moisture for up to 48 hours. Dense texture that stays on the targeted signs. Moisturizes the skin around the eyes, and the vitality of organic plants approaches deep into the stratum corneum ◇Experience! High satisfaction with all your eye problems "Plump, smooth," "Firm," "Clear and firm," "Transparent eyes" Based on the results of clinical tests by a third-party organization. UK. Applied twice a day to 100 women aged 35 to 65. Survey results. UK. *Not everyone will experience the same sensation when using this product.
Ingredients
Water, Macadamia integrifolia seed oil*, Glycerin, Cetearyl alcohol, Shea butter*, Tapioca starch*, Theobroma cacao (cocoa) seed butter*, Soybean oil*, Grape seed oil*, Adansonia digitata (Baobab) seed oil*, Argania spinosa (argan) kernel oil*, Castor oil*, Caffeine, Arachidyl alcohol, Glyceryl stearate, Behenyl alcohol, Levulinic acid, Cetearyl olivate, Arachidyl glucoside, Aloe barbadensis leaf juice*, Sodium levulinate, Turmeric root extract, Sorbitan olivate, Potassium sorbate
How to use
Recommended amount: For each eye, use about 1-2 grains of rice. 1. Take an appropriate amount with a spatula on the back of your hand and warm it slightly with your fingertips. 2. Take the warmed cream on your middle finger (or ring finger) and gently pat it onto your eye from the inner corner to the outer corner. *Perfect for mornings or when touching up your makeup! Improves makeup application! For a crisp, clear look.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I used it in combination with the Lift Serum, and I felt a firmness in my skin. However, when I used it in the morning before applying makeup, it crumbled. It seems like it will be a little heavy from now on. The ingredients are also high in oil, so there may be compatibility issues.
I'm a big fan of Neal's Yard's Intense Cream, so I decided to try their eye cream. Even with the same product, Neal's Yard's textures tend to change with each purchase, so I had given up on the idea (whether it's the official product or a parallel import), thinking, "It's organic, so storage conditions and other factors must be a factor." The eye cream I got was a bit hard, and it didn't absorb easily into my skin. Since it's around my eyes, I'm reluctant to touch it for too long to let it absorb. Perhaps because of this, I didn't notice much effect, and if anything, it felt like my skin was getting hard. I've tried various things, like warming it up or spreading it on my fingers, but after using it for a month and a half, I don't think I'll buy it again.
I used the entire Frankincense series sample and was surprised by how much it improved my complexion and radiance, as I wasn't expecting much. The Frankincense series lotion, cream, and serum are all highly rated, but this one is poor value for money, so perhaps that's why. The eye cream is even thicker and thicker than the cream, and I squeezed out a sample and used it, and it was great. It spreads well, too. Frankincense is a tree that survives harsh deserts, and this series is recommended for mature skin, focusing on its restorative powers. It's perfect for me. The slightly distinctive woody scent is also soothing.
At first, I only used it as an eye cream. I thought it would last many times longer than regular eye creams, so I decided to try applying it to my marionette lines and nasolabial folds. I noticed noticeable marionette lines on the left side of my face, so I had been using Shiseido's Pure Retinol. I stopped using it and started using this, and my marionette lines dramatically improved. The day after I started using it, a female teacher of the same age, who speaks Italian, was amazed and said, "The wrinkles on the left side of my face are gone and they're looking better!" As instructed in the instructions for the organic Sicilian Algital, simply applying anti-wrinkle cream serums in a clockwise direction in the Northern Hemisphere made a big difference. But once I started using this eye cream, my skin improved. I then applied Frankincense Intense Serum to my marionette lines, nasolabial folds, and around my eyes, and then applied this Frankincense Intense Eye Cream. I was surprised to see how shallow my marionette lines were, and now they're completely unnoticeable. I realized the power of frankincense. Using a cleansing facial cleanser also made a difference. I switched to the rose cleanser, but it didn't work as well. So I went back. I use the rose cleanser to remove any residue left from clay masks. It's great for wrinkles around my eyes, as well as for nasolabial folds and marionette lines that I haven't seen any other way. I can't use pure retinol anymore. I can apply it all the way down to my mouth with the same amount of eye cream. I've learned the incredible power of plants. Speaking of which, I rarely get "likes" on Neal's Yard cosmetics, not just from myself but from other people too. I tried it on someone else and they did, but I haven't checked since then, so I'll see how it goes. Until 2016, I got a ton of likes. I guess it's because Neal's Yard is a British cosmetics brand. The UK's contributions to the cosmetics industry have been reduced by 9 trillion yen in just six years. It was in the news.