Asia

China, South Korea, Taiwan, Brunei, Hong Kong, India, Indonesia, Macao, Malaysia, Philippines, Singapore, Thailand, Vietnam.

Rest of the world

Andorra, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Jersey, Jordan, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Romania, Russian Federation, San Marino, Saudi Arabia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America.

Shipping options are automatically displayed when you check out. All orders are shipped from Japan via Japan Post, and comes with a tracking number.

Asia
Spend US$40 to get free shipping with tracking! For all other orders, US$20 for international airmail with tracking.

Rest of the world
Spend US$60 to get free shipping with tracking! For all other orders, US$30 for international airmail with tracking.

Unfortunately, we do not currently offer any gifting options.

Additionally, as a counter-measure to credit card fraud and scams, we only ship orders where the shipping and billing address matches.

Thank you for your understanding!

Once you have placed your order, our team will start to procure your items.

Typically, we will take no more than 7 business days to procure, pack and ship out your items from Japan. However, pre-order, made-to-order and certain preloved items may require more time. For more details, please read each product page carefully.

All orders are sent via Japan Post international airmail, and is expected to arrive within 2-2.5 weeks. All orders will also be provided with a tracking number to ensure that you can track your package closely. To view Japan Post's english website, please click here.

Sunscreens, perfumes, aerosol sprays, and other items that are considered fire hazards for international airmail cannot be delivered. There may also be some additional items that can't be sent depending on your country's laws. For a full list of restricted items, please click here.

In the event that we are unable to fulfill your order due to unexpected restrictions, we will contact you for a partial refund or a full cancellation of your order.