Neal’s Yard Remedies
Neal’s Yard Remedies Frankincense Hydrating Cream, 50g
Neal’s Yard Remedies Frankincense Hydrating Cream, 50g
Rated 5.8 out of 7.0 by Japan’s largest beauty community
Winner of the British Beauty Awards for the second year in a row!
✓ 100% AUTHENTIC, SHIPS FROM JAPAN
✓ DUTIES & TAXES INCLUDED FOR US ORDERS
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What it is
This rich blend of frankincense* and other botanical oils and herbal extracts helps combat dryness and external stress. It thoroughly cares for rough, sagging skin. Its light texture, like whipped cream, delivers moisture and beauty ingredients deep into the stratum corneum, leaving skin firm and resilient. It contains an excellent herbal blend containing fatty acids that promote beautiful skin. Its fragrance promotes deep breathing and relaxation. Certified organic by the UK Soil Association. *Packaging and ingredients may change without notice.
Ingredients
Water, Helianthus Annuus (Sunflower) Seed Oil, Simmondsia Chinensis (Jojoba) Seed Oil*, Glycerin, Cetearyl Alcohol, Cetearyl Glucoside, Prunus Armeniaca (Apricot) Kernel Oil*, Prunus Amygdalus Dulcis (Sweet Almond) Oil*, Borage Seed Oil*, Glyceryl Stearate, Aloe Barbadensis Leaf Juice*, Cetearyl Olivate, Calendula Officinalis Flower Extract*, Levulinic Acid, Daucus Carota Sativa (Carrot) Root Extract*, Potassium Sorbate, Sodium Anisate, Sorbitan Olivate, Tocopherol, Boswellia Cherry Resin Oil*, Sodium Levulinate, Sodium Hyaluronate, Myrrh Oil*
How to use
Take a pearl-sized amount in your hand and apply it to your forehead, working upwards. On your cheeks, spread it from the center outwards. Finally, gently cover your entire face with your hands, take a deep breath, and enjoy the scent. *We recommend applying more to areas that are prone to dryness.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I've bought this product many times. I love that it's moisturizing but not sticky.
It was good that it was not sticky and had just the right amount of moisturizing power. However, I didn't feel like the effect was worth the price. I would buy it again if I had the money, but there are plenty of good creams at reasonable prices, so I think this is just a treat.
I don't dislike the texture of this cream, it's not sticky and has just the right amount of moisturizing, but it does sometimes dry out my face line lol. But it's a cream I like to use from time to time. If it was available in a mini size, I would buy it again... It's also good value for money, so I recommend it for people who don't have dry skin.
I've been using this for years. It moisturizes my skin without leaving it sticky, so I use it morning and night. As we approach the dry season, I'm concerned about my skin's driness, but I like how even if I use a little more, it still absorbs smoothly into my skin.