After washing your hair, lightly squeeze out excess water and apply an appropriate amount, massaging it into the mid-lengths and ends of your hair. Then rinse thoroughly until your hair feels smooth. Applying from the roots of your hair may cause stickiness, so focus on caring for the ends. (1) Wash the bottle and pump and dry them thoroughly. *7 (2) Hold the part with the square mark at the top and cut along the direction of the arrow. *8 (3) Insert the spout into the bottle and pour slowly. *9 *7 If the bottle is not dried properly, bacteria may grow. *8 Holding the body of the bottle may cause the contents to spill out. *9 Always place the bottle on a flat surface when refilling.
We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves, in its original Japanese version, and never outdated.
What are your shipping rates?
All orders over US$75 ships for free, applied automatically at check out.
For all other orders, we charge US$10-20 for shipping depending on your location.
How long does delivery take?
Here are our latest estimate which includes 3-5 days for ordering processing in Japan.
Actual delivery can be affected by customs or carrier delays in each country, all of which are outside of our control.
USA: 12-15 days
Canada, United Kingdom, France, Germany: 9 to 12 days
Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 days
China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 days
Rest of the world: 11 to 18 days
*For in-stock items only. For pre-orders or restocking items, please contact us before placing an order if you need a detailed estimate.
Will I pay customs or import fees?
US orders: We ship all orders DDP (duties delivered prepaid) which means that we handle all the import and custom duties on our end and nothing is due at your door.
Orders outside the US: Duties and import taxes are set by your local customs authority and are not collected by us. Please note that all local charges are your responsibility. Unfortunately, there is no current system that allows us to handle this on your behalf from Japan.
