THE ANSWER
THE ANSWER EX Care & Coat Water Serum Set, 190ml, 12ml, 12g, 12ml, 12g
THE ANSWER EX Care & Coat Water Serum Set, 190ml, 12ml, 12g, 12ml, 12g
A hair water serum developed from 100 years of research at Kao.
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• Authenticity guaranteed.
• Ships direct from Japan in 3-5 days
• Custom duties & tariffs fully handled by us for US customers.
• Track your order via USPS, Royal Mail, Canada Post, Australia Post.
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What it is
EX Care & Coat Water Serum 190mL (full size) Super Lamellar Shampoo 12mL / EX Gloss Treatment FOR DAILY DAMAGE 12g (sample) Super Lamellar Shampoo 12mL / EX Gloss Treatment FOR HEAT DAMAGE 12g (sample) Kao's hair water serum, the result of 100 years of hair care research, leads to and maintains moisturized, manageable, smooth, and beautiful hair. Uses "sustained care film technology" that forms a uniform film that lasts for a long time on hair, where the damage condition differs from root to tip and in different parts of the hair. Cares for the entire hair, not just the ends Contains essential hair veil ingredients w*1 (repair) and hair serum ingredients w*2 (moisturizing) Prevents damage from heat and friction Prevents frizz caused by UV rays, high humidity, and dryness Non-greasy formula Can be used for morning styling Leaves hair smooth and silky A refined and elegant bergamot & daphne scent *1 Polysilicone-29, hydrolyzed keratin (wool), ceramide α (bismethoxypropylamide isodocosane), malic acid *2 γ-docosalactone, hydrolyzed conchiolin protein, hydrolyzed collagen, hydrolyzed silk, hydrolyzed hyaluronic acid, polysilicone-9
Ingredients
How to use
<Recommended> Apply from the inside out to wet hair after showering (1) After towel-drying, dispense 2-3 pumps onto your fingertips and spread evenly between your fingers. (2) Spread the product evenly throughout your hair using your fingers, starting from the inside. *Repeat (1) and (2) several times* Guideline: For medium-length hair, this is equivalent to 4-6 pumps in total. *If you are not used to it, it is recommended to start with a small amount and add more as needed. (3) While running your fingers through your hair, direct the airflow from the hairdryer towards the inside of your hair and dry thoroughly from the roots to the middle and then to the ends. *After drying, if you are concerned about dryness in certain areas, apply a little more at a time. <How to use> After towel-drying, take an appropriate amount in your hand, spread it evenly throughout your hair using your fingers, and dry thoroughly.
We ship internationally from Japan!
Frequently Asked Questions
Are the products you sell authentic?
Authenticity is 100% guaranteed. We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves and never outdated.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.