LOCCITANE
L’OCCITANE Balancing Combo, 500ml
L’OCCITANE Balancing Combo, 500ml
@cosme rating: 4.6/7.0
Balancing cares for a scalp and hair that tend to be prone to fluctuations.
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
[Set Contents] ・Balancing Shampoo 500mL ・Balancing Conditioner 500mL A set of shampoo that cleanses and conditions hair while keeping the scalp healthy, and conditioner that conditions the scalp and leaves hair smooth and beautiful. Focuses on beneficial bacteria (*2) on the scalp. Keeps the scalp healthy, moisturizes the hair, and makes it supple. A delicate and soft aromatic powdery scent. Silicone-free. <The power of plants that approach the scalp: 2 beneficial ingredients> Prebiotics (*3): Moisturizes the scalp and maintains the skin barrier (*4). Lavender essential oil (*5): Cares for a sensitive scalp. <Other carefully selected essential oils> Chamomile (*6), Rosemary (*7), Orange (*8), Lemon (*9) (*1) Dryness due to insufficient care or climate change (*2) Refers to the skin's natural flora (*3) Fructooligosaccharides, beet root extract (skin conditioning ingredients) (*4) Moisturizes and protects the skin (*5) Lavender oil (*6) Roman chamomile flower oil (*7) Rosemary leaf oil (*8) Orange peel oil (*9) Lemon peel oil * (*5) to (*9) are all skin conditioning ingredients How to use [Shampoo] Spread over hair and scalp as if massaging, lather, then rinse thoroughly. Double shampoo, leave on for 1-2 minutes to penetrate the entire hair, then rinse. [Conditioner] After shampooing, apply an appropriate amount to the entire hair and scalp, massage, leave on for 1-2 minutes, then rinse. [Precautions for use] If it does not suit your scalp, discontinue use. Take care to avoid contact with eyes. If it gets into your eyes, rinse immediately. If you experience any abnormalities such as redness, swelling, itching, or irritation during use, it is recommended to consult a dermatologist. Do not use on areas with wounds, swelling, eczema, or other abnormalities. Do not store in extremely hot, cold, or humid places, or in direct sunlight. Keep out of reach of infants and children. Not for use by infants and children. Due to the natural ingredients, there may be variations in color, scent, and viscosity, but this does not affect the quality.
Ingredients
Water, Sodium Cocoyl Isethionate, Decyl Glucoside, Coco-Glucoside, Cocobetaine, Glycerin, (Caprylyl/Capryl) Glucoside, Fructooligosaccharides, Beetroot Extract, Fragrance, Sodium Benzoate, Citric Acid, Panthenol, Guar Hydroxypropyltrimonium Chloride, Potassium Lactate, Lactic Acid, Lavender Oil, Rosemary Leaf Oil, Orange Peel Oil, Lemon Peel Oil, Roman Chamomile Flower Oil [Conditioner] Water, Glycerin, (C13-15) Alkane, Cetanol, (C14-22 Alcohol, fragrance, distearoylethyldimonium chloride, (caprylic/capric acid) coconut alkyl, hydroxypropyl starch phosphate, cetearyl alcohol, panthenol, hydroxyethylcellulose, fructooligosaccharides, (C12-20) alkyl glucoside, beet root extract, ethylhexylglycerin, polyquaternium-7, sunflower seed oil, potassium lactate, lactic acid, lavender oil, sodium benzoate, Roman chamomile flower oil, lemon peel oil, orange peel oil, rosemary leaf oil, tocopherol
How to use
Spread the shampoo over your hair and scalp as if massaging, lather, and then rinse thoroughly. Double shampoo, leave on for 1-2 minutes to allow it to penetrate your hair, and then rinse. [Conditioner] After shampooing, apply an appropriate amount to your hair and scalp, massage, leave on for 1-2 minutes, and then rinse. Discontinue use if it does not suit your scalp. Avoid contact with eyes. If it gets into your eyes, rinse immediately. If you experience any abnormalities such as redness, swelling, itching, or irritation during use, it is recommended to consult a dermatologist. Do not use on areas with wounds, swelling, eczema, or other abnormalities. Do not store in extremely hot, cold, or humid places, or in direct sunlight. Keep out of reach of infants and children. Not for infants. Due to the natural ingredients, there may be variations in color, scent, and viscosity, but this does not affect the quality.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.