THE ANSWER
THE ANSWER Seasonal Care SS Super Lamella Shampoo Refill (Jasmine & Mandarin Orange), 320ml
THE ANSWER Seasonal Care SS Super Lamella Shampoo Refill (Jasmine & Mandarin Orange), 320ml
Rated 5.1 out of 7.0 by Japan’s largest beauty community
Answers to Spring/Summer Hair Care* *At Kao
✓ 100% AUTHENTIC, SHIPS FROM JAPAN
✓ DUTIES & TAXES INCLUDED FOR US ORDERS
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What it is
For hair that is particularly susceptible to wavy, frizzy, sticky hair and seasonal changes in humidity. "The answer to spring/summer hair care*1" For beautiful, supple hair that is moisturized, manageable, shiny, smooth, and contains the five essential ingredients*2 (repairing) for beautiful hair, discovered through Kao's 100 years of hair care research. Focuses on the state of the approximately 1021 water molecules present in 1g of hair. Contains mannitol (repairing) which suppresses the movement of water inside the hair under high humidity conditions. Uses Kao's unique "lamella platform technology" that stores care ingredients in a lamellar layer built into the shampoo. By "applying and washing," foam containing care ingredients is distributed throughout the hair. Free of sulfates, parabens, synthetic colorants, and silicone-free formulaA dignified and sophisticated scent of jasmine and mandarin orange*1 Within Kao*2 Hydrolyzed keratin (wool), ceramide α (bismethoxypropylamidoisodocosane), malic acid, lanolin fatty acids, fatty acid glyceride α (olive fruit oil) *This product is a refill, so the bottle is not included.
Ingredients
How to use
After thoroughly wetting your hair, take an appropriate amount in your hand, spread it evenly over your entire hair, and rinse thoroughly. We recommend using it together with THE ANSWER SEASONAL CARE SS treatment.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.