Shampoo: After thoroughly wetting your hair, apply an appropriate amount to your entire hair and lather well. Then rinse thoroughly. We recommend letting the lather coat your hair for a short time before rinsing. Hair Treatment: After shampooing, lightly remove excess water and apply an appropriate amount to your entire hair. Then rinse thoroughly. We recommend letting it sit for 2-3 minutes before rinsing. Because the treatment ingredients are concentrated, the viscosity is slightly high, and the contents may become unevenly distributed and difficult to dispense when the amount is low. In that case, hold the container firmly and tap the side of the bottle a few times. *To raise the pump head, press the neck of the pump and turn the head to the left. Press several times until the contents come out. If the head does not rise, tighten the neck firmly and hold it in place with your hand, then turn the head again.
We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves, in its original Japanese version, and never outdated.
What are your shipping rates?
All orders over US$75 ships for free, applied automatically at check out.
For all other orders, we charge US$10-20 for shipping depending on your location.
How long does delivery take?
Here are our latest estimate which includes 3-5 days for ordering processing in Japan.
Actual delivery can be affected by customs or carrier delays in each country, all of which are outside of our control.
USA: 12-15 days
Canada, United Kingdom, France, Germany: 9 to 12 days
Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 days
China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 days
Rest of the world: 11 to 18 days
*For in-stock items only. For pre-orders or restocking items, please contact us before placing an order if you need a detailed estimate.
Will I pay customs or import fees?
US orders: We ship all orders DDP (duties delivered prepaid) which means that we handle all the import and custom duties on our end and nothing is due at your door.
Orders outside the US: Duties and import taxes are set by your local customs authority and are not collected by us. Please note that all local charges are your responsibility. Unfortunately, there is no current system that allows us to handle this on your behalf from Japan.
