Dr.Ci:Labo
Dr.Ci:Labo Cleansing Gel Sensitive Exa, 120g
Dr.Ci:Labo Cleansing Gel Sensitive Exa, 120g
@cosme rating: 4.0/7.0
Hypoallergenic cleanser
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
Couldn't load pickup availability
What it is
A non-friction cleanser designed for gentle makeup removal.Contains four types of ceramide, an essential skin component.Supports skin's barrier function.When ceramide is insufficient, the barrier function does not function properly, making the skin prone to dryness and external irritation.It supplements the skin's barrier function, moisturizing it and leaving it gently cleansed
Ingredients
Moisturizing Ceramide NG, Ceramide NP, Ceramide AP, Yuzu fruit extract, amino acid derivative (PCA-Na) Skin conditioning Glycyrrhizic acid 2K, Montmorillonite
How to use
Take an appropriate amount (about 2cm) in your hand, add water or lukewarm water little by little to create a lather, and wash your face by gently enveloping it with the lather.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
It's great that it thoroughly removes makeup without drying out the skin, but it takes a long time to rinse off, so I won't be buying it again. I'd like to try it again if it's improved to make it a little easier to rinse off.
I was curious about the new version and decided to buy it. I've never used the old version, so I can't compare them, but I'll give my review. Texture: A whitish gel. It's a firm gel, but not too hard, and easy to apply to the skin. (It's quite different from Muji or John Masters Organics cleansing gels.) Feel: Upon application, it becomes smooth and spreads well. It's easy to massage gently, and it feels like the gel is protecting my skin, removing makeup without friction. In fact, I was able to use it on rough, sunburned skin without stinging or worsening my skin condition. After rinsing, it leaves my skin feeling moisturized, like a film covering it, allowing me to wash my face without feeling tight. I think this cleanser is easy to use for those with sensitive skin or dry, sensitive skin. As for cleansing power, I use foundation (cushion or liquid), and it removes it well if I blend it in thoroughly. It also removes eyebrow makeup, but if you have heavy eye makeup or lipstick, I recommend removing it with a dedicated remover beforehand. The cost performance is average, neither good nor bad, and it costs about 3,000 yen, and can be purchased at a pharmacy, so it's a cleanser I would like to use again.
I used the sample! It was neither good nor bad. I don't have particularly sensitive skin, so I don't know how it would work for people with sensitive skin.
It's gentle yet effective at removing makeup. It's easy to use and removes mascara, tint, and even thick foundation with just one cleanser, so I recommend it. It also effectively removes dirt from pores, so it's my favorite!
I bought this because Megumi Kanzaki recommended it on YouTube. It's a heavy gel, but it spreads easily without any friction when applied to the skin. It's not bad to use, but it's not particularly outstanding... Maybe it's more effective when you use it on sensitive skin.