FANCL
FANCL Dry & Sensitive Skin Care Cream, 18g
FANCL Dry & Sensitive Skin Care Cream, 18g
Rated 4.0 out of 7.0 by Japan’s largest beauty community
Thoroughly protects skin from dryness and irritation
✓ 100% AUTHENTIC, SHIPS FROM JAPAN
✓ DUTIES & TAXES INCLUDED FOR US ORDERS
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What it is
Formulated with "Ceramide 2," which has a high moisture-retaining ability and the same structure as the ceramides found in skin, it thoroughly protects skin from dryness and external irritation. The rich cream strengthens the skin's barrier, leaving it moisturized and soft. After using the lotion, we recommend applying a cream, which has better moisturizing and protective properties than a milky lotion.
Ingredients
How to use
[Order of use] Dry and sensitive skin care facial cleanser liquid ⇒ Dry and sensitive skin care lotion ⇒ Dry and sensitive skin care cream/lotion (⇒ Dry and sensitive skin care barrier gel oil) [Approximate amount to use] One pearl-sized amount
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I received this from an acquaintance in early spring when my skin was extremely dry due to hay fever, so I tried it. I was hoping it would help with the dry, peeling skin around my mouth, but it didn't help with the peeling, which was a bit disappointing. It felt good the moment I applied it, but the staying power wasn't as good for me. Ihada and Hepasoft worked better for me. Their body lotion and milk were amazing, so maybe I had high expectations. However, the container is a convenient, narrow-mouthed tube, and it's nice that it's completely non-irritating.
This cream spreads well and feels pleasant, but as someone who only washes my face with lukewarm water in the morning, I have some concerns. Even when I wash with lukewarm water, the film on my face repels water. I don't think my lotion will penetrate this way, and I worry that my skin won't be able to breathe while I have it on. FANCL seems to recommend using a facial cleanser in the morning, and I see, this means I have to use a facial cleanser in the morning too. However, I still want to stick to lukewarm water in the morning, so I'll have to look for something else. (By the way, before this, I only used lotion and serum. But this winter, this really did dry out my skin.)
A small amount goes a long way and is absorbed into the skin, so it's perfect for me. I have dry, sensitive skin, so I was a bit worried, but this cream works without any problems.
I used it for the first time in a while. I love it! I liked it before, and this time it's also very stable. It's a little sticky, but for my dry skin, it feels like it protects my skin for a long time, which is what I like. It didn't interfere with applying makeup either. It's not cheap, so I can't use a lot, but it's a great ally during dry seasons.
I was intrigued by this product because it was listed as one of the best cosmetics in a beauty magazine, so I bought it. I used this product during the sensitive period before and after giving birth. I was able to use it without any problems. I wondered if it would last long because it's so thin, but since you only use a small amount, like one pearl, it lasted longer than I expected. This time I only used this cream, but it seems like the whole line would also be good. I'd like to use it again when I have trouble with sensitive skin.