DUO
DUO The Cleansing Balm Clear, 66g (Grapefruit)
DUO The Cleansing Balm Clear, 66g (Grapefruit)
Rated 5.0 out of 7.0 by Japan’s largest beauty community
Corrects irregular skin texture and clears pore problems for smooth, healthy skin
✓ 100% AUTHENTIC, SHIPS FROM JAPAN
✓ DUTIES & TAXES INCLUDED FOR US ORDERS
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What it is
Relaunched. Based on the idea of "anti-aging care starting with removing makeup," DUO's cleansing balm series was developed with the utmost care as the first important step in cultivating beautiful skin in the future. While retaining the characteristics of "melting frictionless healing texture" and "high cleansing power with less burden on the skin," the series has further enhanced its beauty effects, such as beauty ingredients and lasting moisturizing effects, in addition to simply removing makeup. Every time you use it, it will lead to better condition of your skin. Age-appropriate care Firmness and luster For smooth, well-conditioned skin that is less likely to have recurring pore and texture problems Firmness and luster caused by dirt and dryness The Cleansing Balm Clear EX contains a new formula of "four types of texture disorder care ingredients," including two types of skin-beautifying bacteria-derived ingredients, Bifidobacterium culture lysate. and Saccharomyces lysate extract. Furthermore, the 4-step intensive care of "loosening, lifting, conditioning, and tightening the skin" leads to smooth skin with less noticeable pores. Bifidobacteria culture lysate, Saccharomyces lysate extract, Gynostemma pentaphyllum leaf extract, Cork oak bark extract. moisturizing ingredients. Three power-up points due to moisture. 1. Loosens the skin to make it easier to remove dirt. Contains two types of fruit extracts, including apricot juice, which has a keratin softening effect. Softens the keratin on the surface of the skin, lifting dirt and preparing it for easier removal. Apricot juice, Sweet Cherry Fruit Extract. keratin softening ingredients. 2. Moisturizing rose It regulates the skin's balance and makes it less shining. It is newly formulated with Enanthia chlorantha bark extract. It prevents shininess by moisturizing and conditioning the skin, which is easily affected by aging. Moisturizing ingredient. 3. Five tightening ingredients for skin with less noticeable pores. The newly formulated five ingredients, including Bergamot fruit extract. and Fullerene. , tighten skin with pores that are a concern due to dryness or lack of firmness, leading to skin with less noticeable pores. Moisturizing Moisturizing ingredient Skin conditioning ingredient Care for pores* and irregular texture. *Removes dirt and moisturizes
Ingredients
How to use
Use the special spatula to scoop out a cherry-sized amount. With dry hands, take an appropriate amount (about the size of a cherry) onto the special spatula and apply it to your entire face, starting from the center outwards and working from bottom to top. Use the pads of your fingers to gently apply in circular motions to areas where dirt tends to accumulate, such as the nostrils, eyes and mouth. Afterwards, rinse thoroughly with lukewarm water 20 to 30 times. No need to double cleanse.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I've been using DUO for a long time, but this is the first time I've bought the yellow one (I usually use the green one). Compared to the green one, it leaves my skin feeling more refreshed after washing. I like the scent, so I think I'll buy this one again!
I used DUO's cleanser on days when I wore heavy makeup, but one day I tried removing it with my usual gel, and I noticed clogged pores and rough skin. So, on days when I wear heavy makeup, I stick to DUO's cleanser. I have sensitive, dry skin, so I prefer gel cleansers, but I only use the balm once or twice a week. I also use the steamer while rubbing it in, which removes makeup without any friction, so it doesn't feel like a burden on my skin. I've tried almost everything in this series, and this time I was concerned about clogged pores, so I used this one specifically for pores. Personally, I don't notice any difference between the products in the series, and I like them all. I don't notice any tightness after cleansing, and my skin feels refreshed, saying goodbye to dark spots and roughness.
I really like the texture, which melts easily and spreads well, but... it's quite difficult to spread the balm all over my face. If there's even a small area where there's no balm, it can cause friction and put a strain on my skin. To avoid this, you need a fairly large amount, which seems like a poor value for the money. I have no complaints about the cleansing function, but it's neither good nor bad. The scent is very soothing, and the texture isn't bad, so it's a shame.
I took an appropriate amount and blended it into my makeup. It spreads easily and blends easily into my makeup. I was pleased that it removed my makeup so smoothly. I was happy that my skin felt moisturized after washing. The citrus scent was soothing.
I usually use the black one, but I started to notice blackheads on my nose, rather than blackheads, so I switched to this one. Like the black one, it has a soft texture and spreads easily, and I like how it visibly removes dirt when I apply it in a circular motion.