THE ANSWER
THE ANSWER EX Care & Coat Oil, 80ml (Bergamot & Daphne)
THE ANSWER EX Care & Coat Oil, 80ml (Bergamot & Daphne)
Rated 4.9 out of 7.0 by Japan’s largest beauty community
A hair oil developed through 100 years of research at Kao
✓ 100% AUTHENTIC, SHIPS FROM JAPAN
✓ DUTIES & TAXES INCLUDED FOR US ORDERS
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What it is
A hair oil that was arrived at through 100 years of hair care research by Kao. Provides long-lasting moisture, manageability, and shine to beautiful hair Uses "sustained care film technology" that forms a long-lasting, uniform film on hair that is damaged differently at the roots, ends, and in different areas Prevents damage caused by heat and friction Prevents hair from frizzing caused by UV rays, high humidity, and dryness Formulated to be less sticky Moisturizing finish A dignified, sophisticated scent of bergamot and daphne
Ingredients
Dimethicone, hydrogenated polyisobutene, isododecane, isostearyl isostearate, isopropyl palmitate, jojoba seed oil, lanolin fatty acid, olive fruit oil, PPG-5 phytosterol, shea butter oil, camellia seed oil, argania spinosa kernel oil, hydrogenated polydecene, petrolatum, diphenylsiloxyphenyl trimethicone, phytosteryl/octyldodecyl lauroyl glutamate, stearoxypropyl dimethylamine, stearyl alcohol, fragrance
How to use
Recommended application: For wet hair after a bath: (1) After towel drying, dispense 2-3 pumps onto your fingertips and work well between your fingers. (2) Starting from the inside of your hair, use your fingers to spread the product throughout your hair. *Repeat steps (1) and (2) several times. *Recommended: For medium-long hair, use a total of 4-6 pumps. *We recommend starting with a small amount and gradually increasing the amount until you are used to it. (3) While combing your hair through, use a hair dryer to blow air into the inside of your hair, thoroughly drying from the roots to the middle and ends. *After drying, apply a little at a time to areas that are prone to dryness. : After towel drying, take an appropriate amount in your hand, use your fingers to spread the product throughout your hair, and dry thoroughly.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I love it! It smells great and leaves my hair smoother than other brands! I use it every day.
I use Chantry so I bought this! It's a little heavy. There's nothing bad about it, but I don't think I'll be buying it again.
I bought this along with shampoo to get free shipping. It's light and non-sticky, so it's easy to use. My hair was smooth the next morning, so I'll definitely buy it again.
This oil is moisturizing and has a refined scent. My hair is hard and wavy, but this makes it easier to manage. One pump is just the right amount, not too much!
I bought this for the first time after seeing it featured in a beauty magazine. After a bath, I towel dry my hair, then use this oil, then blow dry my hair, and the next day my hair is much more manageable! It has a smooth texture, so you don't have to worry about it getting sticky if you apply too much! The scent is also very light, so I can use it without worrying. I'll definitely buy it again!!