merit
merit Conditioner (Gentle natural floral), 450ml
merit Conditioner (Gentle natural floral), 450ml
@cosme rating: 4.9/7.0
Smooth to the touch, hair is silky smooth.
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
Smooth to the touch, hair is silky smooth. Moisturizing ingredients: Contains five plant-derived extracts. eucalyptus, chamomilla, astragalus, asarum, and white birch. and fruit acid. lactic acid. Mild acidity, the same as hair and scalp Paraben-free and synthetic coloring-free Active ingredient: licorice extract. dipotassium glycyrrhizinate. Keeps hair and scalp healthy Prevents dandruff and itching
Ingredients
Dipotassium glycyrrhizinate*, water, stearyl alcohol, dimethicone, N,N-dimethyloctadecyloxypropylamine, highly polymerized dimethicone-1, concentrated glycerin, eucalyptus extract, chamomilla recutita (matricaria) extract-1, astragalus extract, tsarum dolabrata extract, birch extract, lactic acid, isopropyl palmitate, dipentaerythrityl fatty acid-1, hydroxyethylcellulose, BG, ethanol, absolute ethanol, phenoxyethanol, fragrance. * indicates "active ingredient." No indication indicates "other ingredients."
How to use
After shampooing, apply an appropriate amount to your hair, starting from the ends, then thoroughly rinse. the pump: Hold cap 1 in place with your hand and turn nozzle 2 in the direction of the arrow. (If the nozzle does not rise, tighten cap 1 firmly and turn it again.) First, pump empty a few times.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
My child loves this shampoo and has been using it exclusively for him for a long time! The scent isn't too strong at all, and he seems to like the gentle, natural floral scent. I use it occasionally too, and it lathers better than before, and it feels like I'm really taking care of my scalp, which is great ∩^ω^∩ My husband also suffers from dry scalp and dandruff sometimes, but for the past few years he's been using Merit before it gets to that point, and it seems to be preventing it. I recommend it because it's safe for the whole family to use.
I love the clean smell.
I purchased Kao's Merit Shampoo Natural Floral with a gentle scent (refill). It lathers well and has a pleasant, soothing scent. Merit leaves your hair feeling refreshed and prevents dandruff and itchiness. I use it regularly because it keeps my scalp clean. Refilling the original container apparently reduces plastic waste by approximately 76 percent. Although it's not stated on the product, I was able to use it by attaching it to a smart holder. I would definitely purchase again.
I use it to pre-wash my hair after my regular shampoo. It's inexpensive, so it's very helpful. It lathers well, and I use it to remove the styling products I use quite a bit, but I think this is all you need for healthy hair! I like to nourish my hair, so I use Aujua afterwards. One pump and it creates a lot of fluffy foam!
I like how it lathers well and has a refreshing scent. It leaves my skin feeling refreshed after washing. I'm also grateful that it's reasonably priced.