DUO
DUO The Cleansing Balm, 66g (Rose)
DUO The Cleansing Balm, 66g (Rose)
Rated 4.8 out of 7.0 by Japan’s largest beauty community
Treats dry fine lines for firmer, more toned skin with a lifted appearance
✓ 100% AUTHENTIC, SHIPS FROM JAPAN
✓ DUTIES & TAXES INCLUDED FOR US ORDERS
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What it is
Makes fine lines caused by dryness less noticeable. Relaunched under the concept of "Aging care starting with removing", the DUO cleansing balm series was developed with great care as the first important step in cultivating beautiful skin in the future. While retaining the characteristics of "melting frictionless healing texture" and "high cleansing power with less burden on the skin", the series has further enhanced the beauty effects that go beyond just removing makeup, such as beauty ingredients and sustained moisture. Every time you use it, it will lead to better skin condition. Age-appropriate care Firmness and luster Take care of fine lines caused by dryness to achieve a firm, upward-looking skin with good condition Makes fine lines caused by dryness less noticeable. Firmness and lusterThe Cleansing Balm EX is a new approach that takes care of the overall appearance, stiffness, hardness, loss of firmness, and noticeable pores. The new formula contains the firming ingredient retinol. , making it less likely to cause recurring aging problems. Dry skin Retinol palmitate. skin conditioning ingredient. Lack of firmness and shine due to dryness. Three power-up points. 1. Daily cleansing to care for dry fine lines. AHA-containing extract. loosens skin that tends to be hard and stiff, and softens the keratin. Although it is a wash-off cleanser, it prepares the foundation of moisturized, soft skin. Makes dry fine lines less noticeable. Apricot juice, sweet cherry fruit extract. keratin softening ingredient. Stratum corneum. 2. Newly formulated with retinol. For plump, bouncy, firm skin with an upward-looking appearance. Newly formulated with retinol. , which is expected to have firming and elastic effects. While removing makeup and dirt from pores, it fills every corner with moisture, leading to plump, bouncy, firm skin. Retinol palmitate. skin conditioning ingredient. Up to the stratum corneum. 3. Four types of tightening ingredients for skin with less noticeable pores. Contains four types of tightening ingredients, including snake venom-like peptide. hariheptide. and vitamin C. It tightens the skin, leading to skin with less noticeable sagging and pores. Due to moisture Dipeptide diaminobutyroyl benzylamide diacetate. moisturizing ingredient. Ascorbyl tetrahexyldecanoate. skin conditioning ingredient. Ascorbyl tetrahexyldecanoate. skin conditioning ingredient. , Dipeptide diaminobutyroyl benzylamide diacetate, Hamamelis virginiana leaf extract, Artichoke leaf extract. moisturizing ingredient. Lack of moisture 90g: 3,960 yen. 66g: 2,970 yen. EC mall. in-store limited size. . 18g: 836 yen. tax included. 6g is only available at stores. drug stores, variety stores, GMS, malls, etc. . Some stores may not carry it. We are committed to consistently creating products that are gentle on the skin by carefully selecting five additive-free design ingredients. Allergy tested. No alcohol, no parabens, no mineral oils, no synthetic fragrances, no synthetic colorings. *This does not mean that allergies or skin irritation will not occur in all people.
Ingredients
How to use
Use the special spatula to scoop out a cherry-sized amount. With dry hands, take an appropriate amount (about the size of a cherry) onto the special spatula and apply it to your entire face, starting from the center outwards and working from bottom to top. Use the pads of your fingers to gently apply in circular motions to areas where dirt tends to accumulate, such as the nostrils, eyes and mouth. Afterwards, rinse thoroughly with lukewarm water 20 to 30 times. No need to double cleanse.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
It was recommended in store, so I bought it to try it out, and it was even better than I expected. The texture is very smooth, and even a small amount spreads easily, making it easy to use. It also removes makeup well, even spot makeup. I'm happy that it leaves my skin feeling moisturized and hydrated without feeling tight after washing.
I bought the mini size to try it out. It removes makeup without double cleansing, and leaves my skin feeling soft and supple without any tightness after washing. I'll buy the regular size next time.
I usually use Attenir's oil cleanser, but my skin feels tight in the middle of winter, so I searched and found this. It has a strong cleansing effect. I recommend it for those who wear heavy makeup. The smooth balm melts, which is fun. After washing, it feels more like an oily film than a moisturizing feeling, so it may be a matter of personal preference.
I was curious about it, so I tried it for the first time. As soon as I put it in my hands, it thickens like oil. I recommend being careful when using it while bathing. It spreads easily on the skin and is very easy to use. It leaves my skin smooth after rinsing. Depending on the mascara, it can be difficult to remove. I guess the cost performance isn't that great...
I came across DUO when I was looking for a product for travel that didn't require double cleansing. At first, I was worried because it felt like a film formed even after rinsing it multiple times, but after bathing, my skin didn't feel tight, which was great. It might be good for winter.