LOCCITANE
(Restocking) L'Occitane Balancing Conditioner (Refill), 500ml
(Restocking) L'Occitane Balancing Conditioner (Refill), 500ml
Rated 4.6 out of 7.0 by Japan’s largest beauty community
Balancing cares for scalp and hair that tend to be unstable.
✓ 100% AUTHENTIC, SHIPS FROM JAPAN
✓ DUTIES & TAXES INCLUDED FOR US ORDERS
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What it is
When you feel stressed by your scalp (*1), this balancing product will help care for your scalp and hair, which tend to be unstable. This hair conditioner will help you care for scalps that tend to be unstable at the change of seasons, leaving your scalp and hair looking vibrant. This eco-friendly, large-capacity refill type (refill) focuses on the scalp's skin-beautifying bacteria (*2). It keeps the scalp healthy, moisturizes hair, and makes it supple. It has a delicate, soft, aromatic, powdery scent. Silicone-free. <Two beneficial ingredients with the power of plants that approach the scalp> Prebiotics (*3): Moisturizes the scalp and maintains the skin barrier (*4). Lavender essential oil (*5): Cares for scalps that tend to be unstable. <Other carefully selected essential oils> Chamomile (*6), rosemary (*7), orange (*8), lemon (*9) (*1) Dryness due to lack of care or climate changes (*2) Resident bacteria on the skin (*3) Fructooligosaccharide, beet root extract (skin conditioning ingredients) (*4) Moisturizes and protects the skin (*5) Lavender oil (*6) Roman chamomile flower oil (*7) Rosemary leaf oil (*8) Orange peel oil (*9) Lemon peel oil *(*5) to (*9) are all skin conditioning ingredients *This product is a refill, so the bottle is not included.
Ingredients
Water, Glycerin, C13-15 Alkanes, Cetyl Alcohol, C14-22 Alcohols, Fragrance, Distearoylethyldimonium Chloride, Coco-Caprylate/Caprate, Hydroxypropyl Starch Phosphate, Cetearyl Alcohol, Panthenol, Hydroxyethylcellulose, Fructooligosaccharides, C12-20 Alkyl Glucoside, Beet Root Extract, Ethylhexylglycerin, Polyquaternium-7, Helianthus Annuus (Sunflower) Seed Oil, Potassium Lactate, Lactic Acid, Lavender Oil, Sodium Benzoate, Roman Chamomile Flower Oil, Citrus Lemon Peel Oil, Citrus Orange Peel Oil, Rosemary Leaf Oil, Tocopherol. *Due to product improvements and labeling changes, the actual product labeling may differ in country of origin and ingredients. Please refer to the product label for actual country of origin and ingredients.
How to use
After shampooing, apply an appropriate amount to your hair and scalp, massage, leave on for 1-2 minutes, then rinse. <How to refill> Grasp the base of the spout and unscrew the cap all the way to open. Insert the spout into the bottle and pour slowly while checking the liquid level on the bottle side to avoid overflowing. After refilling, close the cap tightly and store.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.