LOCCITANE
(Restocking) L'Occitane Balancing Shampoo (Refill), 500ml
(Restocking) L'Occitane Balancing Shampoo (Refill), 500ml
Rated 4.6 out of 7.0 by Japan’s largest beauty community
Balancing cares for scalp and hair that tend to be unstable.
✓ 100% AUTHENTIC, SHIPS FROM JAPAN
✓ DUTIES & TAXES INCLUDED FOR US ORDERS
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What it is
If you feel stressed by your scalp (*1), this balancing shampoo will help to care for your scalp and hair, which tend to be unstable. By caring for scalps that tend to be unstable at the change of seasons, this hair shampoo will leave your scalp and hair looking vibrant. It comes in an eco-friendly, large-capacity refill (refill). Focuses on the scalp's skin-beautifying bacteria (*2). It keeps the scalp healthy, moisturizes hair, and makes it supple. A delicate, soft, aromatic, powdery scent. Silicone-free, sulfate-free. <Two useful ingredients that harness the power of plants to treat the scalp> Prebiotics (*3): Moisturizes the scalp and maintains the skin barrier (*4). Lavender essential oil (*5): Cares for scalps that tend to be unstable. <Other carefully selected essential oils> Chamomile (*6), rosemary (*7), orange (*8), lemon (*9) (*1) Dryness due to lack of care or climate changes (*2) Resident bacteria on the skin (*3) Fructooligosaccharide, beet root extract (skin conditioning ingredients) (*4) Moisturizes and protects the skin (*5) Lavender oil (*6) Roman chamomile flower oil (*7) Rosemary leaf oil (*8) Orange peel oil (*9) Lemon peel oil *(*5) to (*9) are all skin conditioning ingredients *This product is a refill, so the bottle is not included.
Ingredients
Water, Sodium Cocoyl Isethionate, Decyl Glucoside, Coco-Glucoside, Coco-Betaine, Glycerin, Caprylyl/Capryl Glucoside, Fructooligosaccharides, Beet Root Extract, Fragrance, Sodium Benzoate, Citric Acid, Panthenol, Guar Hydroxypropyltrimonium Chloride, Potassium Lactate, Lactic Acid, Lavender Oil, Rosemary Leaf Oil, Orange Peel Oil, Lemon Peel Oil, Roman Chamomile Flower Oil. *Due to product improvements and changes in labeling, the country of origin and ingredients may differ slightly from those shown on the actual product. Please refer to the product label for actual country of origin and ingredients.
How to use
Massage the product into your hair and scalp, lather, and rinse thoroughly. Double shampoo, leave for 1-2 minutes, allow it to penetrate your hair, and then rinse. <How to refill> Grasp the base of the spout and unscrew the cap all the way to open. Insert the spout into the bottle and pour slowly, checking the liquid level on the bottle side to avoid overflowing. After refilling, close the cap tightly and store.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.