Jo Malone London
Jo Malone London Refresh Exfoliating Soap, 100g
Jo Malone London Refresh Exfoliating Soap, 100g
Rated 4.0 out of 7.0 by Japan's largest beauty community.
Jo Malone London New Care Collection
✓ 100% authentic. Direct from brand or official stores only
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Track your order via your national carrier (USPS / Royal Mail)
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What it is
A bath ritual to cultivate wellness and to face yourself New in the Jo Malone London Care Collection An exfoliating soap that gently removes dead skin cells and leaves skin smooth. The rich citrus scent of lemon peel, bay leaf, and verbena essential oils spreads pleasantly, refining and refreshing your skin. *Please note that this product does not come in a gift box and is not tied with a ribbon. *This product will be delivered in special gift wrapping. If you are ordering only this product, will not provide gift wrapping. Special gift wrapping is only for the product. Please note that we cannot provide gift wrapping for sample products. .
Ingredients
How to use
We ship internationally from Japan!
Frequently Asked Questions
Are the products you sell authentic?
Authenticity is 100% guaranteed. We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves and never outdated.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.