KANEBO
KANEBO Comfort Stretchy Wash II
KANEBO Comfort Stretchy Wash II
@cosme rating: 5.5/7.0
A hydrating serum face wash that brings out the natural beauty of your skin with its rich lather.
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
Couldn't load pickup availability

What it is
Free your skin with face wash and take your beauty to the next level. The dense, bouncy foam combines cleansing power with gentleness to thoroughly absorb and wash away dirt that inhibits moisture absorption while protecting the skin's barrier function to prevent dryness. In addition, the hydro-boosting veil wraps the skin, moisturizing and maintaining it, supporting the stratum corneum's ability to retain moisture even after rinsing. A hydrating beauty serum face wash that leads to clear, moisturized, sunny skin.
Ingredients
Glycerin, myristic acid, water, potassium hydroxide, PEG-32, PEG-6, palmitic acid, DPG, lauric acid, glyceryl stearate (SE), PEG-400, polyglyceryl-4 lauryl ether, fragrance, EDTA-4Na, polyquaternium-51, polyquaternium-7, PEG-180, BG, branched fatty acid (C10-40) cholesterol esters, macadamia nut fatty acid phytosteryl, lemon fruit extract, witch hazel leaf extract, phenoxyethanol
How to use
Wet your face beforehand, then take a small amount in your palm and lather well with a small amount of cold or lukewarm water. Spread the foam so that it covers your entire face. Gently press the foam onto your skin, avoiding direct contact with your hands, to absorb dirt as you wash. After washing your face, rinse thoroughly with cold or lukewarm water. The recommended amount for one use is about 2 cm in diameter (approximately 2 g).
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I had been interested in this product for a long time, and the reviews were appealing, so I decided to start by purchasing the mini size. I feel reassured that it effectively removes dirt and dullness. I don't use it every day, but a few times a week as a special care.
I found this mini size just when I found myself struggling to find a face wash for the first time in a while. I had been interested in this cleanser for a while, so I decided to buy it. The cream in the tube is so thick it's stringy. If you use a foaming net, you don't need to put out much to create a creamy, smooth lather. If you get the amount of water wrong, you'll end up with a loose lather, but a small amount of water will create a bouncy lather. I spread it on my face, being careful not to rub it, and rinse it off...it was more refreshing than I expected! But it didn't dry out my skin. It feels quite good, but the actual product is quite expensive. I'm a little hesitant...
I received a sample and used it. Compared to the face wash I usually use, it lathers up really well and leaves my skin feeling refreshed even when I just press it down. My skin doesn't feel tight after washing.
Very good!! It's thick and easy to lather (I like it! It also saves time) It doesn't leave a dry feeling or tightness after washing My face feels instantly brighter after washing It seems to be mild, so it seems like it would suit everyone A small amount is enough to create a nice lather, so it's great value for money ◎
I've been using this product since the old one. It's been three months since I started using II, and I think it's excellent because it doesn't dry out my skin even in winter. It may seem a bit pricey for a face wash, but a very small amount creates a lot of foam. I only used the old product as a nighttime face wash, and it lasted me over 10 months. I also love the elegant floral scent that's unique to Kanebo Black. I've been using it for a long time, but I never get tired of it.