OSAJI
Osaji Neutral Smoothing Shampoo Refill, 280ml
Osaji Neutral Smoothing Shampoo Refill, 280ml
A silicone-free shampoo that supports a healthy scalp environment
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• Authenticity guaranteed.
• Ships direct from Japan in 3-5 days
• Custom duties & tariffs fully handled by us for US customers.
• Track your order via USPS, Royal Mail, Canada Post, Australia Post.
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Why You’ll Love It
This refill pouch is exclusively for Neutral Smoothing Shampoo, a gentle, silicone-free shampoo that supports a healthy scalp environment. Its gentle formula, safe for daily use, incorporates amino acid-based cleansing ingredients*1. Its rich lather removes excess sebum and dirt while leaving hair feeling moisturized. It also contains adsorbent hyaluronic acid*2, which retains moisture even after rinsing, helping to prevent dryness. It contains Rehmannia Root Extract, which suppresses excessive sebum production, one of the causes of scalp problems, and Paeonia Suffruticosa Extract, which promotes scalp blood circulation*3. It moisturizes the scalp and hair, creating a foundation for healthy hair. Neutral Line: Fragrance-free*1, Sodium Lauroyl Methylalanine, Sodium Cocoyl Alanine*2, Hydroxypropyltrimonium Hyaluronate*3. Massage into hair. *This product is a refill and does not include a bottle.
How to Work It Into Your Routine
Brush your hair and pre-wash before shampooing. Take an appropriate amount in the palm of your hand, work up a lather, gently massage your scalp, then rinse thoroughly. [How to refill] Be sure to refill into the "Osaji Neutral Smoothing Shampoo" bottle. Open the cap, being careful not to let the liquid splash out. Place the spout over the opening of the bottle and pour slowly. When refilling, do not wash the bottle or pump, but use it as is, to prevent the introduction of bacteria. If you wash the bottle or pump, be sure to dry them thoroughly before refilling. Do not use this product as is without refilling. After refilling, record the serial number on the bottom of the pack. (This may be required when making inquiries about the product.)
What’s Inside
Water, Sodium Lauroyl Methylalanine, Cocamidomethyl MEA, Diglycerin, Cocamidopropyl Betaine, Sodium Cocoyl Alanate, Propanediol, Pentylene Glycol, Hydroxypropyltrimonium Hyaluronate, Rehmannia Root Extract, Paeonia Suffruticosa Root Extract, Polyquaternium-10, Glycerin, Camellia Japonica Seed Oil, Butylene Glycol, Citric Acid, Polyglyceryl-10 Eicosadioate/Tetradecanedioate, Hexyl Dimethylolpropionate
Frequently Asked Questions
Are these products authentic?
Yes, authenticity is 100% guaranteed.
We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves, in its original Japanese version, and never outdated.
What are your shipping rates?
All orders over US$75 ships for free, applied automatically at check out.
For all other orders, we charge US$10-20 for shipping depending on your location.
How long does delivery take?
Here are our latest estimate which includes 3-5 days for ordering processing in Japan.
Actual delivery can be affected by customs or carrier delays in each country, all of which are outside of our control.
- USA: 12-15 days
- Canada, United Kingdom, France, Germany: 9 to 12 days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 days
- Rest of the world: 11 to 18 days
*For in-stock items only. For pre-orders or restocking items, please contact us before placing an order if you need a detailed estimate.
Will I pay customs or import fees?
US orders: We ship all orders DDP (duties delivered prepaid) which means that we handle all the import and custom duties on our end and nothing is due at your door.
Orders outside the US: Duties and import taxes are set by your local customs authority and are not collected by us. Please note that all local charges are your responsibility. Unfortunately, there is no current system that allows us to handle this on your behalf from Japan.
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Words From Our Community
Honest reviews from skincare lovers around the globe.
Lately, scented shampoos and conditioners have been making me nauseous, so I was looking for something fragrance-free that would keep my dyed hair moisturized and manageable. I tried a product for sensitive skin at the drugstore, but it made my hair itchy so much I gave up. It's a little...well, quite expensive, but since I'd already tried OSAJI hair care products out of curiosity, I was curious about this one too, so I bought it. Fragrance-free...it's great. What's more, I have a lot of coarse hair, but it left it smooth and moisturized after washing. I had a feeling that my damaged ends would become dry after rinsing out the conditioner, but that didn't happen. It was great. However, the pump was quite stressful.
Lately, scented shampoos and conditioners have been making me nauseous, so I was looking for something fragrance-free that would keep my dyed hair moisturized and manageable. I tried a product for sensitive skin at the drugstore, but it made my hair itchy so much I gave up. It's a little...well, quite expensive, but since I'd already tried OSAJI hair care products out of curiosity, I was curious about this one too, so I bought it. Fragrance-free...it's great. What's more, I have a lot of coarse hair, but it left it smooth and moisturized after washing. I had a feeling that my damaged ends would become dry after rinsing out the conditioner, but that didn't happen. It was great. However, the pump was quite stressful.
Considering cost-effectiveness, I stopped using Osaji's hair care products for a while, but my hair became increasingly dry and brittle, so I returned to them at my wit's end. Unfortunately, the price has gone up even further, making the cost-effectiveness worse, but I'm truly grateful that they kept the fragrance-free hair care products even after the renewal. While I don't think it's the intended use, applying this conditioner as a primer before applying a commercially available shampoo treatment brings life back to my rough, dry hair. Using this product leaves my hair feeling just the right amount of smooth and manageable at the end of the day, regardless of the weather, and it maintains a clean, beautiful appearance. It's not sticky and doesn't snag when you run your fingers through it. I think the fragrance-free nature of the product means that you can combine it with other hair care products without any discomfort and only feel the effects. When I have more money, I'd like to buy their shampoo again!
Lately, scented shampoos and conditioners have been making me nauseous, so I was looking for something unscented that would keep my dyed hair moisturized and manageable. I tried a product for sensitive skin at the drugstore, but it made my hair itchy so much I gave up. It's a little...well, quite expensive, but since I'd already tried OSAJI hair care products out of curiosity, I was curious about this one too, so I bought it. Unscented...it's great. What's more, I have a lot of coarse hair, but it left it smooth and moisturized after washing. I had a feeling that my damaged ends would become dry after rinsing out the conditioner, but that didn't happen. It was great. However, the pump was quite stressful.
Considering cost-effectiveness, I stopped using Osaji's hair care products for a while, but my hair became increasingly dry and brittle, so I returned to them at my wit's end. Unfortunately, the price has gone up even further, making the cost-effectiveness worse, but I'm truly grateful that they kept the fragrance-free hair care products even after the renewal. While I don't think it's the intended use, applying this conditioner as a primer before applying a commercially available shampoo treatment brings life back to my rough, dry hair. Using this product leaves my hair feeling just the right amount of smooth and manageable at the end of the day, regardless of the weather, and it maintains a clean, beautiful appearance. It's not sticky and doesn't snag when you run your fingers through it. I think the fragrance-free nature of the product means that you can combine it with other hair care products without any discomfort and only feel the effects. When I have more money, I'd like to buy their shampoo again!