THE ANSWER
THE ANSWER Super Lamellar Shampoo Pump, 400ml (Bergamot & Daphne)
THE ANSWER Super Lamellar Shampoo Pump, 400ml (Bergamot & Daphne)
Rated 5.1 out of 7.0 on @cosme, Japan's largest beauty review site
A serum-textured repair shampoo from Kao that stores lipid repair ingredients in a lamellar layer, scented bergamot and daphne.
✓ 100% authentic, bought in Japan
✓ Ships from Tokyo in 3 business days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
THE ANSWER Super Lamellar Shampoo is a Japanese repair shampoo from Kao, 400ml, with a rich, serum-like texture. Its lamella platform technology holds five hair-repair ingredients, including keratin and ceramide, at around 12 times the lipid load of Kao's conventional shampoo, for softer, smoother, shinier hair. It is non-silicone, sulfate-free, and paraben-free, scented bergamot and daphne.
Why it's different
Lamella platform technology stores repair ingredients in a lamellar layer, letting it carry far more lipid-type repair actives than a normal shampoo.
It repairs with five hair-beauty ingredients, including hydrolyzed keratin and ceramide, for smoother, shinier, more manageable hair.
The texture is serum-like, and the formula is non-silicone, sulfate-free, and paraben-free, with a refined bergamot and daphne scent.
Key ingredients
Hydrolyzed keratin (wool): repairs the hair's protein
Ceramide alpha: replenishes lipids for smoothness
Malic acid, lanolin acid, and olive-derived fatty acid glyceride: round out the five repair ingredients
How to use
1. Wet hair thoroughly with plenty of water.
2. Spread the shampoo through hair from root to tip, the way you would a treatment.
3. Work it into a dense foam that coats each strand, then rinse well.
THE ANSWER Super Lamellar Shampoo Pump, 400ml (Bergamot & Daphne)
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What is lamella or lamellar technology?
It is a structure built into the shampoo that stores repair ingredients in layers, which lets the formula hold far more of the hard-to-include lipid repair actives than a standard shampoo.
Why is the texture so thick?
It is made to feel like a serum, packed with repair ingredients. You spread it through wet hair like a treatment, and it lathers as you work it in.
Is it gentle and non-stripping?
It is non-silicone, sulfate-free, and paraben-free, aimed at repairing and smoothing rather than stripping, which suits dry or damaged hair.
What does bergamot and daphne smell like?
A clean, refined citrus opening from bergamot with a cooler, slightly floral daphne note, unisex rather than sweet.
We ship internationally from Japan!
International Delivery Rates
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does international shipping take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan. As of 22 July 2026:
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
These are estimates only. Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. We offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I have to pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
What our customers are saying
I received a sample as a gift and used it. I was skeptical about whether the unfamiliar wash method of applying the product would really cleanse my pores, but it lathered up really well and left me feeling refreshed after washing. I was surprised that my hair, which is usually dry and frizzy, remained calm even after a while. The next day I went to the salon and the hairdresser was surprised and asked me if I had done anything special to it.
This is my third purchase. I've used many shampoos, including those exclusively used in salons and those from popular cosmetic brands, but this one is so good, even though it's inexpensive.
It wasn't as impressive as the oil, but I think it definitely makes my hair smoother.
It's smooth and I'm happy with the feel, but I thought it would be a pain to apply it and then wash it off, so I thought a sample would be fine.
I used only the shampoo and was pleased that it made my hair moisturized and easier to manage, so when I finished up the Plus Eau, I also purchased the treatment. I personally found the Plus Eau better in terms of moisturizing after washing and manageability after blow-drying. (My hair is normal volume, somewhat hard, and I have colored hair.) The scent is a little sweet, and it lingers faintly after drying. I'll use up the whole bottle and consider switching back to Plus Eau.