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THE ANSWER

THE ANSWER EX Gloss Treatment for Heat Damage, 220g (Bergamot & Daphne)

THE ANSWER EX Gloss Treatment for Heat Damage, 220g (Bergamot & Daphne)

A treatment developed through 100 years of research at Kao

Regular price $40.00 USD
Regular price Sale price $40.00 USD
Sale Sold out
Shipping calculated at checkout.
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• Authenticity guaranteed.

• Ships direct from Japan in 3-5 days

• Custom duties & tariffs fully handled by us for US customers.

• Track your order via USPS, Royal Mail, Canada Post, Australia Post.

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Why You’ll Love It

A treatment that was arrived at through Kao's 100 years of hair care research. For "heat damage" caused by curling irons and flat irons. For shiny, smooth, beautiful hair. Contains high concentrations* of repair ingredients malic acid and lanolin fatty acid. A rich texture that wraps around your hair and makes it stringy. A dignified and sophisticated scent of bergamot and daphne. *In THE ANSWER treatment.

How to Work It Into Your Routine

After shampooing, lightly dry your hair and dispense an appropriate amount of treatment (about the size of a grape-sized grape for semi-long hair [shoulder to side length]) into your palm. Apply it to the damaged middle to the ends of your hair. After applying it well, rinse thoroughly. We recommend using it daily in combination with THE ANSWER shampoo.

What’s Inside

Frequently Asked Questions

Are these products authentic?

Yes, authenticity is 100% guaranteed. 

We source directly from the brand, or from official stores within Japan. 

All products are fresh off the shelves, in its original Japanese version, and never outdated.

What are your shipping rates?

All orders over US$75 ships for free, applied automatically at check out. 

For all other orders, we charge US$10-20 for shipping depending on your location.

How long does delivery take?

Here are our latest estimate which includes 3-5 days for ordering processing in Japan. 

Actual delivery can be affected by customs or carrier delays in each country, all of which are outside of our control. 

  • USA: 12-15 days
  • Canada, United Kingdom, France, Germany: 9 to 12 days
  • Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 days
  • China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 days
  • Rest of the world: 11 to 18 days

*For in-stock items only. For pre-orders or restocking items, please contact us before placing an order if you need a detailed estimate. 

Will I pay customs or import fees?

US orders: We ship all orders DDP (duties delivered prepaid) which means that we handle all the import and custom duties on our end and nothing is due at your door. 

Orders outside the US: Duties and import taxes are set by your local customs authority and are not collected by us. Please note that all local charges are your responsibility. Unfortunately, there is no current system that allows us to handle this on your behalf from Japan.

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