THE ANSWER
THE ANSWER EX Repair Treatment for Color Damage, 220g (Bergamot & Daphne)
THE ANSWER EX Repair Treatment for Color Damage, 220g (Bergamot & Daphne)
A treatment developed through 100 years of research at Kao
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• Authenticity guaranteed.
• Ships direct from Japan in 3-5 days
• Custom duties & tariffs fully handled by us for US customers.
• Track your order via USPS, Royal Mail, Canada Post, Australia Post.
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Why You’ll Love It
A treatment that was arrived at through Kao's 100 years of hair care research. For repeated "color damage". Repairs damage and leaves hair smooth, moisturized and beautiful. Contains high concentrations* of repair ingredients ceramide α. bismethoxypropylamidoisodocosane. and lanolin fatty acids. A rich texture that wraps around hair and draws strings. A dignified and sophisticated scent of bergamot and daphne. *In THE ANSWER treatment.
How to Work It Into Your Routine
After shampooing, lightly dry your hair and dispense an appropriate amount of treatment (about the size of a grape-sized grape for semi-long hair [shoulder to side length]) into your palm. Apply it to the damaged middle to the ends of your hair. After applying it well, rinse thoroughly. We recommend using it daily in combination with THE ANSWER shampoo.
What’s Inside
Frequently Asked Questions
Are these products authentic?
Yes, authenticity is 100% guaranteed.
We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves, in its original Japanese version, and never outdated.
What are your shipping rates?
All orders over US$75 ships for free, applied automatically at check out.
For all other orders, we charge US$10-20 for shipping depending on your location.
How long does delivery take?
Here are our latest estimate which includes 3-5 days for ordering processing in Japan.
Actual delivery can be affected by customs or carrier delays in each country, all of which are outside of our control.
- USA: 12-15 days
- Canada, United Kingdom, France, Germany: 9 to 12 days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 days
- Rest of the world: 11 to 18 days
*For in-stock items only. For pre-orders or restocking items, please contact us before placing an order if you need a detailed estimate.
Will I pay customs or import fees?
US orders: We ship all orders DDP (duties delivered prepaid) which means that we handle all the import and custom duties on our end and nothing is due at your door.
Orders outside the US: Duties and import taxes are set by your local customs authority and are not collected by us. Please note that all local charges are your responsibility. Unfortunately, there is no current system that allows us to handle this on your behalf from Japan.
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Words From Our Community
Honest reviews from skincare lovers around the globe.
I always have trouble with dry, brittle hair in the winter, but I felt the effects of this treatment from the first day I used it, and even when I dried the treatment, I noticed something different. I feel like my hair is less dry during the day too. I'd like to continue using it for a while!
It's very moisturizing and I really like the scent.
The shampoo was gentle on my hair, easy to rinse off, and cleaned it more thoroughly than I expected, which I liked, but the treatment was neither particularly good nor bad.
I buy this shampoo over and over again. I've tried the purple conditioner and thought it was pretty good. I heard there was a treatment for color-damaged hair, so I bought it. It's an unusual shampoo that requires you to rub the concentrate directly into your scalp and hair, then lather it up and wash. It leaves a refreshing feeling during and after shampooing. However, my hair tends to get a bit rough and tangled after shampooing. This conditioner quickly solves that. Compared to the purple type, it seems to leave my hair feeling a little more moisturized. I squeeze out the water and use about two cherries' worth of product for chin-length hair. It becomes smooth as it soaks in. It also adds shine and makes my hair more manageable. My hair feels stiff after using a leave-in bath, so I try not to put anything on it after washing, but it still leaves my hair feeling pretty good. It adds shine and manageability, especially the next morning. My hair is soft and slightly thin, so I'm not sure if continuous use will keep it from becoming flat. I might add more in the future.
No dramatic changes! Neither good nor bad!