ReFa
ReFa Milk Protein Shampoo, 500ml (White Floral Musk)
ReFa Milk Protein Shampoo, 500ml (White Floral Musk)
Rated 4.8 out of 7.0 on @cosme, Japan's largest beauty review site
ReFa Milk Protein Shampoo, a rich milk-protein shampoo that replenishes what damage strips away for smooth, manageable hair, with a white floral musk scent.
✓ 100% authentic, bought in Japan
✓ Ships from Tokyo in 3 business days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
ReFa Milk Protein Shampoo is a Japanese shampoo, 500ml, in a white floral musk scent. Since hair is mostly protein, it uses milk-derived proteins to replace what daily damage removes, cleansing tangled, brittle hair in a soft, cushioning foam so it rinses smooth and easy to comb, with less friction damage during the wash.
Why it's different
Hair is about 80 percent protein, and this shampoo uses milk-derived protein to replace what damage strips daily.
A rich, cushioning foam wraps the hair to reduce friction damage while you wash.
The white floral musk scent gives an elegant, layered fragrance that suits any occasion.
Key ingredients
Hydrolyzed milk protein: helps replace the protein daily damage strips from hair
Lactoferrin: a milk-derived conditioning protein for smoother hair
Tryptophan: supports hair conditioning
How to use
1. Wet the hair thoroughly with warm water.
2. Work an appropriate amount into a light lather in your hands.
3. Massage the foam through the hair and scalp with your fingertips.
4. Rinse thoroughly so no product stays on the scalp.
ReFa Milk Protein Shampoo, 500ml (White Floral Musk)
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
Why does hair need protein in a shampoo?
Hair is mostly protein, and washing and daily wear gradually strip it away, leaving hair brittle and tangled. This shampoo replenishes milk-derived protein as you cleanse, so hair rinses smoother and combs more easily.
Is it good for damaged, tangled hair?
Yes. Its cushioning foam and milk proteins are aimed at hair that snags and feels rough, cleansing gently while helping smooth the surface. Follow with the matching treatment for more repair.
Does it lather well?
Yes. It builds a rich, mochi-like foam that wraps the hair to reduce friction during washing. Massage the foam through gently rather than scrubbing, then rinse thoroughly.
What does it smell like?
It has a white floral musk scent that opens fruity and green, blooms into rose, jasmine, and violet, and settles into amber and powdery musk. It is elegant and versatile.
We ship internationally from Japan!
International Delivery Rates
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does international shipping take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan. As of 22 July 2026:
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
These are estimates only. Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. We offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I have to pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
What our customers are saying
The pink one was surprisingly watery, so I wonder if it's more moisturizing?
I was thinking of buying it as a gift for a friend, so I wanted to try it out for myself first to see what the scent and feel was like, so I bought the single-use version. I use ReFa hair milk and I love the scent, so I was hoping it would be the same, but it was a little different and not my favorite scent. After drying my hair with a hair dryer, it was so smooth and moisturized that I found myself stroking it repeatedly.
I've been using the leave-in conditioner from the same series and I love it, so I bought the Chantry as well. When I used a hair dryer, I was surprised that my hair didn't tangle at all, and I couldn't help but exclaim, "Wow!" I was so impressed with how smooth it was. It didn't dry out my hair all day. I'll definitely be buying it again. I highly recommend it.
The packaging is so cute that it gets me excited. It makes my hair smooth and shiny, and it keeps it looking shiny even on the second day, so I can really feel the salon-quality results. I also bought the disposable pouch for travel from Suzykirei. It's so cute that I almost feel bad throwing it away.
It has a subtle scent and is easy to use. It felt a little light on the skin, so if you like heavy products, I recommend a different type.