The Ordinary
The Ordinary Lactic Acid 5% + HA, 30ml
The Ordinary Lactic Acid 5% + HA, 30ml
Rated 5.0 out of 7.0 by Japan’s largest beauty community
A gentle exfoliating serum that leaves skin feeling smooth and comfortable
✓ 100% AUTHENTIC, SHIPS FROM JAPAN
✓ DUTIES & TAXES INCLUDED FOR US ORDERS
Couldn't load pickup availability
What it is
Lactic acid*1 5% + hyaluronic acid*2 was developed with a focus on the skin's natural rhythm. Lactic acid (skin conditioning ingredient), an alpha hydroxy acid, is a concentration suitable for daily use, and it refines and smooths the skin's texture. Lactic acid is also contained in the skin's natural moisturizing factors, and it hydrates the skin, leading to soft, smooth skin. *1 Skin conditioning ingredient *2 Hyaluronic acid (sodium hyaluronate crosspolymer): Moisturizing ingredient
Ingredients
Water, lactic acid, glycerin, pentylene glycol, propanediol, isoceteth-20, sodium hydroxide, 1,2-hexanediol, caprylyl glycol, gum arabic, xanthan gum, Tasmannia lanceolata fruit/leaf extract, sodium hyaluronate crosspolymer, trisodium ethylenediaminedisuccinate, ethylhexylglycerin (JILN11608)
How to use
Apply to clean skin after cleansing. We recommend using it once a day at night. Apply to the face, avoiding the eye area. Use when skin condition is stable. We recommend using sunscreen or other protective products for one week after use.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.