The Ordinary
The Ordinary Hero Set (Standard Items)
The Ordinary Hero Set (Standard Items)
A hero set of classic items
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• Authenticity guaranteed.
• Ships direct from Japan in 3-5 days
• Custom duties & tariffs fully handled by us for US customers.
• Track your order via USPS, Royal Mail, Canada Post, Australia Post.
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Why You’ll Love It
N10+Z1 Face Serum 30mL (Actual Product) - HA2+B5 Face Serum 30mL (Actual Product) Formulated with niacinamide*3, provitamin B5*2, hyaluronic acid*1, and more, this set provides essential skin support. This perfect duo can be used daily to achieve a smooth, plump, and radiant complexion. Hyaluronic Acid 2%*1 + Provitamin B5*2 (Product Name: HA2+B5 Face Serum) This water-based formula contains five types of hyaluronic acid (low, medium, and high molecular weight) and advanced hyaluronic acid crosspolymer*5, delivering moisture deep into the stratum corneum for a plump, radiant appearance. Niacinamide*3 10% + Zinc 1%*4 (Product Name: N10+Z1 Face Serum) focuses on skin's vitamins and minerals. This water-based serum brightens, smooths, and evens out the appearance of skin. It contains 10% niacinamide*3, also known as vitamin B3. *1 Hyaluronic acid (sodium hyaluronate): moisturizing ingredient *2 Provitamin B5 (panthenol): moisturizing ingredient *3 Skin conditioning ingredient *4 Value converted to zinc in PCA zinc (skin conditioning ingredient) *5 Sodium hyaluronate, hydrolyzed hyaluronic acid, sodium hyaluronate crosspolymer: moisturizing ingredients
How to Work It Into Your Routine
Apply to clean skin after washing your face. Take an appropriate amount onto your palm. We recommend using it morning and night.
What’s Inside
N10+Z1 Face Serum: Water, Niacinamide, Pentylene Glycol, Zinc PCA, Dimethyl Isosorbide, Ethoxydiglycol, Isoceteth-20, Xanthan Gum, Tamarind Gum, Phenoxyethanol, Chlorphenesin
Frequently Asked Questions
Are these products authentic?
Yes, authenticity is 100% guaranteed.
We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves, in its original Japanese version, and never outdated.
What are your shipping rates?
All orders over US$75 ships for free, applied automatically at check out.
For all other orders, we charge US$10-20 for shipping depending on your location.
How long does delivery take?
Here are our latest estimate which includes 3-5 days for ordering processing in Japan.
Actual delivery can be affected by customs or carrier delays in each country, all of which are outside of our control.
- USA: 12-15 days
- Canada, United Kingdom, France, Germany: 9 to 12 days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 days
- Rest of the world: 11 to 18 days
*For in-stock items only. For pre-orders or restocking items, please contact us before placing an order if you need a detailed estimate.
Will I pay customs or import fees?
US orders: We ship all orders DDP (duties delivered prepaid) which means that we handle all the import and custom duties on our end and nothing is due at your door.
Orders outside the US: Duties and import taxes are set by your local customs authority and are not collected by us. Please note that all local charges are your responsibility. Unfortunately, there is no current system that allows us to handle this on your behalf from Japan.
Words From Our Community
Honest reviews from skincare lovers around the globe.
It has a thick texture that is great for pore care and is comfortable to use.
I like how it feels like it sticks to the skin. It's also inexpensive, so I can use it as much as I want.
I bought this as part of a hyaluronic acid set at the end of the year. This is my second bottle. I'm trying out a variety of products, so I'm not sure which one is working, but for now, it does make my skin smooth. The hyaluronic acid is smooth, so at night I use it in the following order: hyaluronic acid (every 2-3 days) → lotion → this niacinamide → emulsion → cream, and then every 2-3 days I use a mask in between. I haven't seen any results with my pores yet, but I think consistency is important, so I'm grateful that it's easy to obtain and reasonably priced. I'll buy it again.
I'm not sure about the effectiveness yet, but it doesn't cause any irritation, so I'll keep using it!
It spreads well even with a small amount, so I think it's good value for money. I would say the effect on the skin is neither good nor bad.