CITRUSPA
CITRUSPA Neo Smooth Shampoo, 470ml (Citrus Tea Scent)
CITRUSPA Neo Smooth Shampoo, 470ml (Citrus Tea Scent)
Rated 5.1 out of 7.0 on @cosme, Japan's largest beauty review site
A smoothing shampoo that helps tame frizz and repair damage, in a citrus tea scent.
✓ 100% authentic, bought in Japan
✓ Ships from Tokyo in 3 business days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
Neo Smooth Shampoo is a salon-inspired shampoo that cleanses while helping to smooth frizz and repair the look of damage for sleek, glossy hair. The 470ml formula blends care ingredients with a fresh citrus tea scent, and works into a lather in the shower for a clean, smooth finish from roots to ends.
Why it's different
A smoothing formula targets dryness-related frizz for a sleek, glossy result.
Care ingredients including cashmere keratin, ceramides, and amino acids help condition strands.
A clean citrus tea scent gives an everyday salon-spa feel in the shower.
Key ingredients
Cashmere keratin: helps repair the look of damage
Ceramides: support smooth, conditioned strands
Amino acids: help retain moisture in the hair
How to use
1. Rinse hair thoroughly with warm water.
2. Work the shampoo into a lather and massage over the scalp and hair.
3. Rinse well, then follow with the matching treatment.
CITRUSPA Neo Smooth Shampoo, 470ml (Citrus Tea Scent)
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What kind of hair is this shampoo best for?
It suits hair prone to frizz and dryness-related damage. The smoothing formula helps hair feel sleek and look glossy after washing.
What does the scent smell like?
It has a clean, refreshing citrus tea fragrance that stays light rather than heavy or sweet.
Does it help with damage repair?
It is formulated with cashmere keratin, ceramides, and amino acids to help repair the look of damage and keep strands conditioned.
Should I use a conditioner or treatment after it?
Yes, for the smoothest result follow with the matching Neo Smooth treatment after rinsing the shampoo.
We ship internationally from Japan!
International Delivery Rates
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does international shipping take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan. As of 22 July 2026:
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
These are estimates only. Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. We offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I have to pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.