john masters organics
John Masters Organics H&H Repair Shampoo N (Ylang-ylang & Orange), 473ml
John Masters Organics H&H Repair Shampoo N (Ylang-ylang & Orange), 473ml
@cosme rating: 4.9/7.0
A repair shampoo that moisturizes and repairs with rich moisturizing ingredients, leading to shiny hair.
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
A repair shampoo that contains a luxurious blend of honey and hibiscus flower extract, which have excellent repair and moisturizing properties. The fine, rich foam, which contains natural cleansing ingredients such as coconut oil and amino acids, gently removes dirt from the scalp and hair while retaining moisture. It also prevents split ends and breakage, leading to shiny, lustrous hair. We also recommend the special care foam pack. A gentle floral scent blended with ylang-ylang and orange.
Ingredients
Aloe vera leaf juice*, cocamidopropyl hydroxysultaine, glycerin, sodium cocoyl isethionate, caprylyl/capryl glucoside, water, sodium methyl cocoyl taurate, honey*, hibiscus flower extract*, cananga odorata flower oil*, cedarwood oil*, orange peel oil*, rosemary leaf oil*, passionflower seed oil, shea butter*, mangifera indica (mango) seed oil*, pulchenitia volubilis seed oil, sclerocarya birrea seed oil, endo Peptide, Rice Bran Oil, Euterpe Oleracea Fruit Oil, American Ginseng Root Extract, Helianthus Annuus (Sunflower) Seed Oil*, Sodium Hyaluronate, Hydrolyzed Soy Protein, Hydrolyzed Rice Protein, Sodium Gluconate, Tocopherol, Panthenol, Leuconostoc/Radish Root Ferment Filtrate, Guar Hydroxypropyltrimonium Chloride, Glycol Distearate, Citric Acid, Sodium Hydroxide, Dehydroacetic Acid, Benzyl Alcohol, Potassium Sorbate (*Organic ingredients)
How to use
Apply an appropriate amount to thoroughly wet hair, massage into scalp, and rinse thoroughly.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I've been using this for almost eight years, since my early 40s. That said, I do use other products because I have other concerns, but whenever my scalp gets in bad condition, I always come back to this one. When I first used it, I was surprised at how little lather it produced, but I've gotten used to it. The scent is also really nice. I'm not sure if it's because of John Masters Organics, but even though 90% of my friends dye their gray hair, I still don't have enough gray to warrant dye. It's made such a difference that I think this might be why I haven't had many gray hairs since my 40s. I've heard it's genetic, but my husband and I both have very little gray hair, so maybe it really is good for my scalp. The only other thing I'm careful about is keeping my scalp out of direct sunlight. My husband doesn't seem to mind. It's a little pricey, but I'm glad I've continued using it.
I've been busy lately and my hair has started to feel a bit dry, so I decided it needed some care. I remembered something I used about 10 years ago and it worked, so I reused it and tried some shampoo and treatments. It feels like my hair is getting nourished from the inside, and it makes it shiny. I like it, but after washing it, the outside of my hair feels rough. This is something that sometimes happens with relatively expensive shampoos. If I follow up with a good conditioner, my hair condition improves. I only use shampoo, and for conditioner, I use La Casta and Baicalte. My hair is gradually getting back to normal.
I bought this product because I wanted to repair my hair that had been damaged by hair coloring and perms, and to make it beautiful. It's creamy to use, lathers up really well, and is easy to wash off, leaving my hair moisturized and not rough after rinsing. Above all, the smell of the shampoo while washing is so soothing and relaxing that it makes me want to keep washing, it smells so good. I bought the larger size, but unfortunately they didn't have the pump version, which is also sold on the official online store. Atcosme, please make the pump available for purchase lol.
After bleaching my healthy, thick hair for the first time in my life, it became thin and dry, so I quickly switched to a care-based shampoo and treatment. (Until then, the cheapest drugstore products had been enough.) The shampoo left my hair rough and stiff, like a scrubbing pad. However, the treatment afterwards left my hair smooth and moisturized, and since switching to this series, my hair color has stayed on longer, so I've been using them as a set. The scent is natural and I like it. It's supposed to be citrus-based, but I don't really get the citrus notes, just a subtle spice. It's expensive, so I'll have to consider replacing it with another shampoo.