ByUR
ByUR Clean Reset Melty Cleansing Balm, 120g
ByUR Clean Reset Melty Cleansing Balm, 120g
Rated 4.4 out of 7.0 by Japan's largest beauty community.
Pore cleansing that clears away the day's impurities
✓ 100% authentic. Direct from brand or official stores only
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Track your order via your national carrier (USPS / Royal Mail)
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What it is
This "pore management" cleansing balm thoroughly removes various types of dirt caused by modern lifestyles, including external stressors such as air pollution and dust, excess sebum, and makeup that is difficult to remove. This soft balm, which you might call an "oil cream," turns into an oil when it blends with makeup, and emulsifies into a milk when rinsed, leaving your skin feeling refreshed yet moisturized after washing. The plant extracts formulated for "pore management" reach deep into pores while washing, and approach them. Washes away dirt from pores
Ingredients
Grape seed oil, olive fruit oil, ethylhexyl palmitate, C10-18 triglyceride, PEG-20 glyceryl triisostearate, ceresin, microcrystalline wax, hydrogenated coconut oil, lotus leaf extract, cypress leaf extract, salicylic acid, lactic acid, gluconolactone, capryloyl salicylic acid, 4-terpineol, bisabolol, lavender flower extract, salvia sclarea extract, hyacinth extract, chamomile flower extract, borage extract, centaurea cyanus flower extract, rosemary leaf extract, hippophae rhamnoides fruit extract, ascorbic acid, tocopheryl acetate, ceramide NP, acetyl hexapeptide-8, butylene glycol, propanediol, 1,2-hexanediol, water, glyceryl caprylate, ethylhexylglycerin, sorbitan sesquioleate, caprylyl glycol, fragrance
How to use
Take an appropriate amount into your dry hands, massage gently, and rinse thoroughly with water or lukewarm water.
We ship internationally from Japan!
Frequently Asked Questions
Are the products you sell authentic?
Authenticity is 100% guaranteed. We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves and never outdated.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
The texture is quite hard. It has a similar texture to SHIRO's balm cleansing, but it's harder. It removes makeup well and moisturizes. That's its good point - it does a great job of cleansing. However, since it's a balm, it takes time to blend in. Recommended for taking a leisurely bath. I thought it might not be suitable for when you're in a hurry or when you're tired and want to quickly remove makeup and go to bed.
It's easy to use because it's in a tube. I think it's a soft balm. It seems to have removed dullness and brightened my skin. After washing, my skin didn't feel tight, but it was very refreshing, so I felt like I had to moisturize right away.
It's great because it removes makeup well without putting any strain on the skin.
I have sensitive skin, but after washing, my skin felt moisturized and it suited my skin. However, the texture is hard and it is difficult to get it out of the tube. It becomes soft when you spread it on your palm, so the hardness is not an issue when you use it.
It's not a sherbet-type balm, but rather has a fairly moist and heavy texture. It removes makeup well, and it feels good after emulsifying and rinsing it off. I didn't feel it was very effective on pore dirt. Maybe because it was hot, it separated and oil? Water? It started to seep out or seep through the gaps in the lid, so I'm considering buying it again.