IHADA
Ihada Medicated Moist Milk Cleanser Refill, 120ml
Ihada Medicated Moist Milk Cleanser Refill, 120ml
@cosme rating: 5.1/7.0
Non-foaming facial cleanser
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
Couldn't load pickup availability

What it is
Gently cleanses skin while maintaining moisture. Contains dipotassium glycyrrhizinate and highly refined petrolatum. Mildly acidic, fragrance-free, colorant-free, alcohol-free, paraben-free. *Packaging may change without notice
Ingredients
Dipotassium glycyrrhizinate*, purified water, decamethyltetrasiloxane, 1,3-butylene glycol, 2-ethylhexanoate, dipropylene glycol, 1,3-propanediol, polyoxyethylene glyceryl isostearate, concentrated glycerin, polyoxyethylene (14) polyoxypropylene (7) dimethyl ether, polyoxyethylene glyceryl triisostearate, petrolatum, carboxyvinyl polymer, xanthan gum, acrylic acid/alkyl methacrylate copolymer, potassium hydroxide, sodium metaphosphate, water, calcium chloride, magnesium chloride, sodium L-glutamate, sodium DL-pyrrolidonecarboxylate solution, phenoxyethanol. * indicates "active ingredient." Unlisted ingredients indicate "other ingredients."
How to use
Please be sure to refill into the Ihada Medicated Moisture Milk Facial Cleanser container before use. Pump the dispenser twice into the palm of your hand. Spread the product over your entire face in a gentle circular motion, starting from areas with pores such as the nostrils. After blending well, rinse thoroughly with water or lukewarm water. When removing makeup, do not wet your hands or face.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
It has no scent or irritation, and all you have to do is rub it on dry skin, so it's great for washing your face in the morning. It's moisturizing, so I quite like it.
I'm a repeat customer. I use it as my morning face wash. It removes excess sebum without making my skin feel tight, and somehow, I feel like my makeup stays put less on the days I use it. My skin type is on the dry side, leaning towards oily. I haven't used it in the middle of summer, so I don't know, but it's perfect for dry, sensitive skin in the fall and winter.
I've been using this for a long time as a morning face wash. My skin tends to get dry even in the summer. I've used Fancl's milk facial cleanser before, and while Ihada takes longer to rinse off than Fancl, it's more moisturizing. I could use Fancl in the summer, but now in December, this is the only thing I can think of. It washes away excess sebum and doesn't let moisture escape, so when I look in the mirror at lunchtime, my skin feels so much more moisturized than with regular face washes. I want to keep using it!
I'm still using this product. I've used it countless times! It's a staple, especially on winter mornings. I warm it up a little in my palms, spread it over my face, and then rinse it off, leaving my skin feeling moisturized. It doesn't require lathering and rinses out quickly, dramatically reducing the time it takes to wash. I use it all the time on cold mornings. It's scentless and non-irritating, making it a safe and reliable product to have on hand. I've also used Lagom's Gel to Cleanser as a no-lather cleanser, but because it's a gel, it feels cold on the skin... and the scent reminded me of old-fashioned hair styling products, so I didn't like it. This fragrance-free cleanser is the best. It really shines in January and February, when pollen starts to spread. Even if I like foaming products in the summer, I always find myself returning to them in the fall and winter. I wish it had a larger capacity, but the slim bottle doesn't take up too much space on my bathroom counter, so perhaps it's a good thing.
This is a repeat purchase. I use it to wash my face in the morning, and it's so convenient because it doesn't require lathering and can be used quickly. I love that it doesn't irritate my skin even after waking up, and leaves it feeling moisturized without feeling tight. It calms my skin even in dry seasons, making it easy to condition my skin right from the start. It's not too strong, so I can use it safely before applying makeup in the morning. This is a face wash that I plan to continue using as a staple during sensitive seasons.