LUNASOL
LUNASOL Tender Hug Balm Oil Cleansing, 150ml
LUNASOL Tender Hug Balm Oil Cleansing, 150ml
@cosme rating: 4.8/7.0
A balm oil cleanser that gently removes makeup with minimal friction.
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
Ingredients
Squalane, Olive Fruit Oil, Jojoba Seed Oil, Macadamia Seed Oil, Octyldodecyl Myristate, Triisostearin, PEG-20 Glyceryl Triisostearate, Glyceryl Tri(Caprylic/Capric/Myristic/Stearic Acid), Glyceryl Tri(Behenic/Isostearate/Eicosanedioate), Castor Oil, Glyceryl Behenate/Eicosanedioate, Isostearyl Isostearate, Polyglyceryl-2 Triisostearate, Fragrance, Soybean Oil, Tocopherol, Carrot Root Extract, Citrus Orange Peel Oil, Lavender Oil, Shea Butter, Rosa Canina Fruit Oil, Perilla Leaf Extract
How to use
When first using, remove the stopper and press the pump several times until the contents come out. The recommended amount for one use is 3 pumps (approximately 3mL). Shake the container lightly, then spread it over your entire face without wetting your hands or face, blending it into your makeup. Then rinse with water or lukewarm water. You can also use it without using a facial cleanser, depending on your preferred washing result.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I received a large sample at the Lunasol counter on July 25, 2023, and liked it so much I decided to buy the full product. Its makeup removal was neither good nor bad. I think it might be better to have a spot remover for glittery eyeshadows. The finish is highly moisturizing and leaves my skin feeling plump. The balm and oil give it a thick consistency, reducing friction. I feel like this cleanser removes blackheads more effectively than other cleansers. I'm not sure if it's due to the skincare products I'm using, but my nose pores have become noticeably cleaner! I hope it also clears up the blackheads on my chin, which I've been bothered by. I absolutely love the salon-like scent. I really like this cleanser and would like to repurchase it, but the price is a bit of a problem... I might repurchase it if I can't find another cleanser I like. Added below: October 31, 2025: Rating increased from 5 stars to 7 stars. I'm currently subscribing to this product. I think I've already purchased over 10 bottles. I've tried several other cleansers, but this one was the only one that removed my makeup (not too light, not too heavy, and my mascara was waterproof), left my skin feeling smooth after use, was frictionless, and cleaned my pores. After continued use, my clogged pores and blackheads were also cleared, and I think it's the perfect fit for my skin and lifestyle. It's expensive, but I'll definitely buy it again. LOL
It doesn't have very high reviews, but I absolutely love it! It combines the moisturizing feel of a balm with the cleansing power of an oil. I usually use a makeup remover to remove mascara and tint beforehand, but it also works well on its own for light makeup. It can even remove some mascara, so the cleansing power is moderate. The texture is thick for an oil, so it doesn't feel rubbing, and the aromatic scent is soothing, so it's just so easy to use.
This cleansing oil has an organic scent. I thought it smelled nice. It removed waterproof mascara with ease. It left my skin feeling refreshed without drying it out, and I found it very comfortable to use. It's a cleanser I'll want to use again.
I was struggling with cleansing problems and tried many different products, but the ones I used were too strong, which caused my skin irritation and made me feel depressed. However, when I tried a sample of this Lunasol cleanser, my skin irritation improved. I finally found a cleanser that suits my skin, and I'm using a variety of Lunasol products. It may feel a little sticky after washing, but it becomes smooth after a while. The moisturizing power is also impeccable.
I received a sample when I purchased eyeshadow (^^) I was wondering if it was a balm oil, but the texture is the same as an oil cleanser. It did remove most of my makeup well. Some waterproof mascara seemed to come off, while others didn't. After washing, my face felt quite oily. I always like to double cleanse my face, so honestly, I don't mind the feeling after washing, but it's been a while since I've had such an oily feeling, so I'm not a fan.