TWANY
TWANY Mild Conditioner t Refill, 180ml
TWANY Mild Conditioner t Refill, 180ml
@cosme rating: 4.5/7.0
A lotion that gives your skin firmness and lasting healthy moisture.
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
This mild, gentle lotion gently penetrates the skin, leaving it hydrated and firm. It gently fills the stratum corneum, leaving it fresh, moisturized, and firm. Fragrance-free, color-free, alcohol-free, paraben-free, and formulated with botanical extracts and moisturizing essences. *This product is a refill; the product itself is not included.
Ingredients
How to use
When using for the first time, press the pump several times until the contents come out. The recommended amount for one use is 3 pumps (approximately 3ml). After washing your face, take some on your hands or a cotton pad and lightly pat it onto your skin. Make sure to blend it in gently without rubbing. Make sure to blend it in thoroughly in areas that tend to dry out easily. After use, keep the nozzle of the pump clean. <How to replace the container> 1. Remove the pump from the used container by holding the shoulder of the bottle and turning it. 2. Remove the cap from the new refill container and insert the pump, then tighten the pump and cap firmly.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I used this during the spring when my skin was unstable due to pollen allergies and other factors! It's a light lotion that doesn't irritate my skin at all. I have dry skin, so I used 3-4 pumps, pressing them into my skin with my hands. Pure Natural doesn't contain alcohol and has good moisturizing properties, so I didn't buy it again.
I have slightly sensitive skin, and at times it stings, making it difficult to use my regular skincare products. This is when I use it. It's non-irritating and safe to use. When my skin became sensitive, I used Freeplus, but as I got older, I felt it wasn't enough, so I switched to this. However, while this is a light lotion and doesn't irritate my skin, I still feel like it's lacking something. I wish it was a little more moisturizing.
It has received high praise. The actual product is quite expensive, but this is a review based on a sample. I soaked a cotton pad with it and patted it on after bathing. Despite the very refreshing texture, my skin immediately felt plump and moisturized. It seemed to suit my dry skin perfectly. It's fragrance-free, so even those who don't like scents can use it with confidence. The plumpness of my skin may be due to the moisturizing ingredients in the botanical essences. The sample alone just wasn't enough. I want the actual product.
Even with proper care, my skin sometimes feels dry and rough. My skin is naturally thin and prone to dryness, so I was recommended this product. It's smooth and non-irritating. When my skin is rough, I need more moisture, but this product isn't moisturizing enough, so I apply it multiple times. I also use a sheet mask soaked in this product as a lotion mask. When using a lotion mask, my eyes start to water if it doesn't suit me, but this product is truly non-irritating. It's for sensitive skin, and it's said to have anti-aging benefits, but I wasn't sure about its effectiveness. Of the other Kanebo products for sensitive skin, the moisturizing Free Plus lotion was a better fit for me.
It's a smooth lotion with no odor. It's neither good nor bad.