STEPHEN KNOLL
Stephen Knoll Scalp Care System Hydrator Refill, 400ml
Stephen Knoll Scalp Care System Hydrator Refill, 400ml
@cosme rating: 4.5/7.0
A conditioner that leaves even sticky hair soft and smooth
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
A conditioner that moisturizes the hair and scalp, leaving even sticky hair soft and smooth. *This product is a refill, so the main product is not included.
Ingredients
Water, Propylene Glycol, Cetearyl Alcohol, Hydrogenated Polyisobutene, Behenyl Alcohol, Glycerin, Steartrimonium Chloride, Aspartic Acid, Artemisia Capillaris Flower Extract, Glycine, Aphanothece Saccharin Polysaccharide, Mentha Piperita Leaf Extract, Eugenia Caryophyllus Extract, Tubers Aestivum Extract, Tocopherol, Butylene Glycol, EDTA-2Na, Alum Potassium, Isopropanol, Ethanol, Kaolin, Glyceryl Caprylate, Citric Acid, Cholesterol, Diglucosyl Gallate, Dicocoyl Ethyl Hydroxyethylmonium Methosulfate, Glyceryl Stearate, Ceramide NG, Phosphorylcholine Glycol Polyacrylate, Polyquaternium-7, Menthol, Phenoxyethanol, Methylparaben, Sodium Benzoate, Fragrance
How to use
How to refill into a container: 1. Hold the spout firmly and cut in the direction of the arrow. Be careful not to hold the bag too tightly when cutting, as the contents may spill out. 2. Insert the spout into the opening of the container and slowly pour in the contents. Be careful not to press the bag too hard when pouring, as this may cause the contents to overflow.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.