We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves, in its original Japanese version, and never outdated.
What are your shipping rates?
All orders over US$75 ships for free, applied automatically at check out.
For all other orders, we charge US$10-20 for shipping depending on your location.
How long does delivery take?
Here are our latest estimate which includes 3-5 days for ordering processing in Japan.
Actual delivery can be affected by customs or carrier delays in each country, all of which are outside of our control.
USA: 12-15 days
Canada, United Kingdom, France, Germany: 9 to 12 days
Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 days
China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 days
Rest of the world: 11 to 18 days
*For in-stock items only. For pre-orders or restocking items, please contact us before placing an order if you need a detailed estimate.
Will I pay customs or import fees?
US orders: We ship all orders DDP (duties delivered prepaid) which means that we handle all the import and custom duties on our end and nothing is due at your door.
Orders outside the US: Duties and import taxes are set by your local customs authority and are not collected by us. Please note that all local charges are your responsibility. Unfortunately, there is no current system that allows us to handle this on your behalf from Japan.
It has a strange smell that is different from the smell of oil. It quickly absorbs makeup and leaves your skin moisturized even after washing it off. When I use oil cleansing, I get pimples right away, but this didn't work. The price and the smell are.
H
Hinaririn Mama
Sakura has been discontinued, so I tried a sample and decided to buy this one. It feels good to use. However, the scent is quite unique, so I think many people don't like it. I'm not sure if I'll buy it again.
t
type_143
It's better for washing your face in the morning than at night! It makes you feel good all day. I tried 4 types in the starter kit, but this was the only one that made my skin feel dry and tight after a bath. But this was the best for the absorption of skin care products afterwards. My skin felt good the next morning, and it was smooth. I also liked the refreshing citrus scent.
m
mimirin.3
I've been using Shu for a while, but I've tried other cleansers and now I'm back to using Shu again.
a
aoharuママ
It doesn't remove too much oil, but it does remove dirt well. I don't usually use oil cleansers, but I like this one!
