ACNEO
ACNEO Medicated Washing Cream, 120g
ACNEO Medicated Washing Cream, 120g
Rated 6.0 out of 7.0 by Japan’s largest beauty community
A medicated facial cleanser that thoroughly washes away acne and roughness
✓ 100% AUTHENTIC, SHIPS FROM JAPAN
✓ DUTIES & TAXES INCLUDED FOR US ORDERS
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What it is
Cleanse away acne-causing factors and roughness! This medicated facial cleanser contains two active ingredients to prevent acne. It contains two active ingredients: "Acne-Clearing Ingredient" and "Acne-Preventing Ingredient." Its antibacterial and anti-inflammatory properties keep skin clean and thoroughly prevent acne. Antibacterial effect: Active ingredient Acne-Clearing Ingredient [Salicylic Acid] prevents the growth of acne bacteria and prevents acne from occurring. Anti-inflammatory effect: Active ingredient Acne-Preventing Ingredient [Dipotassium Glycyrrhizate] promotes healthy skin. The dense, amino acid-based cleansing ingredients thoroughly remove acne-causing factors with a rich lather. The fine, dense lather thoroughly removes acne-causing dead skin cells and clogged pores without rubbing, leaving skin smooth and supple while preserving skin's natural moisture. Formulated to be non-acne-causing*, allergy-tested*, fragrance-free, colorant-free, and paraben-free. This does not guarantee that the product will not cause acne or cause allergies in all people. If it gets into your eyes, rinse immediately. After use, close the cap tightly. Do not store in places where it can be reached by infants, in high temperatures, or in direct sunlight. Before use, lather well with water or lukewarm water.
Ingredients
Salicylic Acid*, Dipotassium Glycyrrhizate*, Purified Water, Lauric Acid, Ethanol, Palmitic Acid, Potassium Hydroxide, Myristic Acid, Hydroxypropyl Methylcellulose, Concentrated Glycerin, Ethylene Glycol Distearate, Phytoglycogen, Potassium N-Cocoylglycerinate, Trisodium Edetate, Disodium Edetate, Sodium Myristoyl Methyl Taurate, Potassium Cocoate, Lactic Acid, Phenoxyethanol*; No Brand; Other Ingredients
How to use
Wet your palms and face, then take about 2cm of the product and lather it well with a small amount of water or lukewarm water. Gently wash your face, enveloping your skin in the lather. Then rinse thoroughly.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.