SHISEIDO
SHISEIDO Refreshing Cleansing Water, 180ml
SHISEIDO Refreshing Cleansing Water, 180ml
@cosme rating: 5.0/7.0
Cleansing water that removes makeup without stripping skin of moisture
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
Couldn't load pickup availability

What it is
Quickly removes makeup and unwanted dirt from the surface of the skin while protecting the skin's necessary moisture. By wiping away excess dirt and leaving the skin clean, it helps keep skin less prone to skin problems such as adult acne. Alcohol-free and oil-free.
Ingredients
How to use
Pump the dispenser three times onto a cotton pad and gently wipe away any foundation or impurities.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
The scent is similar to that of The Skincare, a brand that no longer exists. It removes makeup well and leaves a refreshing feeling! I'll buy it again when I run out.
On days off when I only wear sunscreen and powder, I use this to remove makeup. It has no unnecessary scent and can remove makeup easily. I wash my face afterwards, but maybe I don't need to. It's easy and good for days when I don't wear mascara or liquid eyeliner.
I bought this from suzykirei because I wanted to quickly remove my makeup before taking a bath after coming home. It was reasonably priced for a department store cosmetic, and it wasn't unscented, so I bought it. The scent isn't too strong, and it has a nice floral scent. It's a soothing scent when you remove your makeup. As the name suggests, it's water, but it does remove makeup normally. It's difficult to remove waterproof mascara with this, so I remove it in the bath.
Alcohol-free and oil-free, it can be used without any burden. I was using Bioderma Zebium, but I switched to this one. Both are good, but there is not much difference in price, and this one is more moisturizing, so I recommend it to those who are undecided.
The scent is amazing. I use this when I'm wearing light makeup or when I'm at home and want to feel fresh. If I wear heavy makeup or use a lot of sunscreen, I try to use a different cleansing oil.