SHISEIDO
SHISEIDO Gentle Cleansing Cream, 123g
SHISEIDO Gentle Cleansing Cream, 123g
A cleansing cream that removes dirt while retaining essential moisture
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• Authenticity guaranteed.
• Ships direct from Japan in 3-5 days
• Custom duties & tariffs fully handled by us for US customers.
• Track your order via USPS, Royal Mail, Canada Post, Australia Post.
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Why You’ll Love It
A cleansing cream that feels light and melts into the skin. It removes dirt and makeup while leaving skin with essential moisture. It can be wiped off or washed off.
How to Work It Into Your Routine
Take an appropriate amount and gently apply it to your entire face in a circular motion. Then, wipe it off lightly with tissue paper or rinse thoroughly with water or lukewarm water.
What’s Inside
Frequently Asked Questions
Are these products authentic?
Yes, authenticity is 100% guaranteed.
We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves, in its original Japanese version, and never outdated.
What are your shipping rates?
All orders over US$75 ships for free, applied automatically at check out.
For all other orders, we charge US$10-20 for shipping depending on your location.
How long does delivery take?
Here are our latest estimate which includes 3-5 days for ordering processing in Japan.
Actual delivery can be affected by customs or carrier delays in each country, all of which are outside of our control.
- USA: 12-15 days
- Canada, United Kingdom, France, Germany: 9 to 12 days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 days
- Rest of the world: 11 to 18 days
*For in-stock items only. For pre-orders or restocking items, please contact us before placing an order if you need a detailed estimate.
Will I pay customs or import fees?
US orders: We ship all orders DDP (duties delivered prepaid) which means that we handle all the import and custom duties on our end and nothing is due at your door.
Orders outside the US: Duties and import taxes are set by your local customs authority and are not collected by us. Please note that all local charges are your responsibility. Unfortunately, there is no current system that allows us to handle this on your behalf from Japan.
Words From Our Community
Honest reviews from skincare lovers around the globe.
There's no indication of how much to use, and it says the right amount, so it's hard to tell. I thought using too little would be bad, so I used a lot, but it's hard to tell how it blends with makeup, but when I rinse it off with water, I feel refreshed. It doesn't leave a tight or refreshing feeling, but it doesn't feel like it's removing unnecessary oil, so it's good for me. My skin feels brighter. I also use Shiseido's cleansing foam at the same time, so I'm not sure which has the effect... The scent is a little strong, like alcohol, but not unpleasant. I'll try one and see if I buy it again.
I bought it at Takashimaya. After my skin diagnosis, I applied toner and serum, and then touched up. I asked, "Which cleanser and face wash would be best for me?" The veteran beauty advisor immediately replied, "Oil cleansers remove too much, so a cream is best." She applied foundation to her hands, swirled the cleanser around, and wiped it off. My hands instantly turned white. She even served it on a plate so I could check the scent, which was a subtle floral scent. I was impressed by how attentive the department store was, even with cleansing products. The instructions on their website were clearly written, so I checked them before using. I used about 3cm of the cream, which is light and blends into the foundation quite quickly with a swirling motion. Then, gently wipe it off with a tissue and rinse it off. (My personal method is to both wipe and rinse.) I wiped it off with a cotton pad and applied toner to make sure it was completely removed, and it was! Approximately 1.5 months, 123g, 4,070 yen. It's not heavy like cleansing creams and feels light to use. I hate how creams take so long to blend in, but this one blended in quickly. It has a subtle floral scent and leaves my skin feeling moisturized. I'm very satisfied, as the beauty advisor chose it for me.
I use Shiseido skincare products, so I wanted to try their cleanser when the prices of their other products went up, so I bought this one based on reviews. The texture is soft and the scent is soothing, and it gently blends makeup into my skin. You can wipe it off with a tissue or just rinse it off. It leaves my skin feeling dry after removing makeup, but it also leaves my skin moisturized. It's so comfortable to use that it's become a favorite product that I want to keep using.
Although it is a cleansing cream, the texture is light and smooth, and it removes makeup refreshingly.
I'd been using Shiseido's Creamy Cleansing Emulsion for a while, but I heard it was being discontinued, so I was thinking about what cleanser to use next. I went to the counter for a skin check and had my skin measured. It was in excellent condition, and since it's the change of seasons, I was advised not to change my current skincare routine. I was also concerned about dryness, so I was looking for a cleanser to use next, and this was recommended to me, so I purchased it. The texture is more like a dewy gel than a cream, and it allows makeup to blend in without feeling heavy on the skin. When you spread it and your hands stop moving, that's the signal to remove it. After removing and washing, my skin doesn't dry out, and it doesn't feel irritating, so it remains in excellent condition. I hope this one doesn't get discontinued either... I love it.