Neal’s Yard Remedies
Neal’s Yard Remedies Frankincense Facial Serum, 30ml
Neal’s Yard Remedies Frankincense Facial Serum, 30ml
Rated out of 7.0 by Japan's largest beauty community.
Just add this to your regular skincare routine to achieve moisturized, firm skin.
✓ 100% authentic. Direct from brand or official stores only
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Track your order via your national carrier (USPS / Royal Mail)
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What it is
Even if your skin is sufficiently moisturized with your morning skincare routine, it can become dry and lose its elasticity if you leave it alone. Just add one bottle to your regular skincare routine and your skin will retain the moisture of your lotion while improving its moisture, elasticity, and firmness! <Three powers to develop your ideal skin!> 1. The power of the desert plant frankincense, which has a high moisturizing and protective effect 2. The power of plants that care for your skin and mind 3. The power to moisturize every corner of your skin <Recommended for first-time users!> No. 1 popular skincare series. Winner of numerous beauty awards! "Frankincense". Contains ingredients from trees from the harsh desert ~ Changes the effect of your skincare. ~ Enhances the basic strength of your skin Protects against skin damage such as UV rays and dryness Firmness and tightening effect, won two awards including the UK Aging Care Award! * Packaging and ingredients may change without notice.
Ingredients
Water, Glycerin, Glyceryl Stearate Citrate, Helianthus Annuus (Sunflower) Seed Oil, Blueberry (Highbush Blueberry) Seed Oil, Levulinic Acid, Aloe Barbadensis Leaf Juice*, Sodium Hyaluronate, Boswellia Sinensis (Frankincense) Oil, Sclerotium Gum, Centella Asiatica Extract, Tocopherol, Cetyl Alcohol, Curcuma Longa (Turmeric) Root Extract, Potassium Sorbate, Sodium Levulinate, Citrus Nobilis (Tangerine) Peel Oil*, Citrus Aurantium Bergamot (Bergamot) Peel Oil*, Commiphora Confuzosa (Commiphora Confuzosa) Resin Oil* (Organic Frankincense), Boswellia Neglecta (Boswellia Neglecta) Resin Oil* (Organic Frankincense), Palmitoyl Tripeptide-5 *Organic Ingredients
How to use
<Amount to use> 2-3 pumps for morning and evening skin care. [Point!] Apply serum immediately to prevent the moisture from the lotion from escaping. 1. Press the palms of both hands firmly onto your entire face to blend in. 2. Finish by pressing with the palms of your hands. *How to open the transparent cap: Gently press the top of the cap sideways and it will click and come off easily.
We ship internationally from Japan!
Frequently Asked Questions
Are the products you sell authentic?
Authenticity is 100% guaranteed. We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves and never outdated.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I love frankincense cleansers, so I bought this one in search of a new serum. Perhaps because I was already using a highly moisturizing lotion and cream, I didn't notice much of a difference... I really like the scent and texture, so I plan to use up the whole bottle, but since there's not much difference whether I apply it or not, I think I'll look for another product to address my current pore concerns.
I've bought this 3 or 4 times now. The frankincense scent is soothing. I love that it spreads easily, isn't too sticky, and leaves my skin feeling plump. It's expensive, but two pumps last for 3-4 months, so I think it's not bad value for money.
The frankincense scent is soothing. I use it after applying lotion. It's white and smooth. It feels bouncy and supple. The problem is that it's too expensive in Japan, so I don't feel like buying it. I bought it in the UK when it was on sale.
I started using this product after seeing someone at work using it. The scent is lovely and soothing. The texture is very light and like a milky lotion. It spreads quite a bit and lasts a long time. I think it has quite good moisturizing power among serums. I'm on my sixth bottle now and it has definitely lifted the corners of my eyes and the contours of my face. More than anything, it makes my skin feel smoother and my makeup goes on so well. It lasts me more than three months, so I think it's a bargain. It's an essential product from winter to spring. It also works well on the neck and décolleté.
I'm currently repurchasing two bottles. The price is a bit of a problem, but I like the nice smell. It tends to separate, so I shake it well before use. It quickly absorbs into my skin, which makes me worry that it might be drying out my skin. The next morning, my skin feels plump and smooth, so I'm relieved.