Neal’s Yard Remedies
Neal’s Yard Remedies Frankincense Facial Wash, 100ml
Neal’s Yard Remedies Frankincense Facial Wash, 100ml
A facial cleanser with excellent firming, moisturizing, and tightening effects
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• Authenticity guaranteed.
• Ships direct from Japan in 3-5 days
• Custom duties & tariffs fully handled by us for US customers.
• Track your order via USPS, Royal Mail, Canada Post, Australia Post.
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Why You’ll Love It
A milk-type facial cleanser that is like a beauty serum, containing four types of plant oils, three types of herb extracts, and plant-derived hyaluronic acid. No need to lather, it quickly removes sebum and dirt, and leaves your skin feeling smooth and firm after washing. UK Soil Association certified organic product
How to Work It Into Your Routine
<Amount to use> Add a little water and gently massage 2-3 pumps onto the entire face, then rinse thoroughly with water or lukewarm water.
What’s Inside
Sunflower Seed Oil*, Water, Sodium Cocoamphoacetate, Jojoba Seed Oil*, Lauryl Betaine, Cetearyl Glucoside, Glycerin*, Prunus Amygdalus Dulcis (Sweet Almond) Oil*, Prunus Armeniaca (Apricot) Kernel Oil*, Alcohol*, Citric Acid, Commiphora Confuzosa Resin Oil*, Sodium Chloride, Mandarin Orange Peel Oil*, Xanthan Gum, Boswellia Neglecta Resin Oil*, Aloe Barbadensis Leaf Juice*, Calendula Officinalis Flower Extract*, Bergamot Peel Oil*, Daucus Carota Sativa (Carrot) Root Extract*, Sodium Hyaluronate, Tocopherol (*Organic Ingredients)
Frequently Asked Questions
Are these products authentic?
Yes, authenticity is 100% guaranteed.
We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves, in its original Japanese version, and never outdated.
What are your shipping rates?
All orders over US$75 ships for free, applied automatically at check out.
For all other orders, we charge US$10-20 for shipping depending on your location.
How long does delivery take?
Here are our latest estimate which includes 3-5 days for ordering processing in Japan.
Actual delivery can be affected by customs or carrier delays in each country, all of which are outside of our control.
- USA: 12-15 days
- Canada, United Kingdom, France, Germany: 9 to 12 days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 days
- Rest of the world: 11 to 18 days
*For in-stock items only. For pre-orders or restocking items, please contact us before placing an order if you need a detailed estimate.
Will I pay customs or import fees?
US orders: We ship all orders DDP (duties delivered prepaid) which means that we handle all the import and custom duties on our end and nothing is due at your door.
Orders outside the US: Duties and import taxes are set by your local customs authority and are not collected by us. Please note that all local charges are your responsibility. Unfortunately, there is no current system that allows us to handle this on your behalf from Japan.
Words From Our Community
Honest reviews from skincare lovers around the globe.
It's easy to use because you don't have to lather it up. The volume is small, so I use it to lift my spirits when I want to. When I use it together with the frankincense lotion, my skin stays stable in the summer.
I love it. I use it every morning not so much to wash, but to enjoy the scent and texture. The manager of Yokohama Joinus once said, "The things I like most are the cleanser (made with frankincense) and this wash." Now I understand what he meant. He's a wonderful manager... He also talks about yoga and Ayurveda. I currently use other companies' cleansers and lotions, but I use this face wash like it's my obsession. The scent is gentle on my sleepy face in the morning. The container is also luxurious and beautiful.
I've bought this so many times that I can't imagine using anything else! I wish the capacity was a little larger... I'm repurchasing it. The official website charges shipping, but Suzykirei offers free shipping, which is a relief lol. I think it's a valuable product that lets you wash your face while feeling moisturized. All you have to do is spread the milk all over your face and lightly lather it with a little water - it's easy and convenient! I've been buying it for ages. There's no tightness or stickiness after washing your face. Neal's Yard Remedies products typically have aromatic scents, but this face wash seems to have almost no scent. I absolutely love this product. I'll probably keep using it for the rest of my life.