LA ROCHE-POSAY
La Roche-Posay Toleriane Dermo-Cleanser, 200ml
La Roche-Posay Toleriane Dermo-Cleanser, 200ml
@cosme rating: 4.5/7.0
Facial cleanser for sensitive skin (normal to dry skin)
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
Couldn't load pickup availability

What it is
A moisturizing milky lotion type face wash. This milky lotion type face wash contains La Roche-Posay Thermal Water. skin conditioning ingredient. that softens the skin and supports the skin's natural functions. It gently removes makeup and dirt from the skin. It can be used either as a wipe or a rinse. Fragrance-free Paraben-free Alcohol-free Non-comedogenic tested Dermatologically tested
Ingredients
How to use
Apply an appropriate amount to your skin and wipe gently with a cotton pad or rinse off.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I ended up buying it again and again. The slippery feeling it gives on application doesn't cause friction on the skin, and it leaves your skin feeling moisturized after washing, making it perfect for washing your face in the morning. The reason I use it in the morning is because, although it does remove all makeup, I want something that will give my skin even more beautiful results at night, rather than this product being too basic. It's perfect for washing your face in the morning if you have dry skin.
I think this is a great cleanser to use in the mornings or when you're not using foundation or just a light primer. The moist feeling after use is unmatched.
I usually use oil cleansers, but I heard that milk cleansers are better for dry skin, so I bought the La Roche-Posay cleanser, which I use as a makeup primer and face wash. It seems to remove light makeup well, but with full makeup, it's difficult to remove it completely, even with a cotton pad. I'm thinking of switching between using the oil cleanser and the milk cleanser.
It's a slightly gel-like milk. It removes makeup well. I don't swirl it around too much, just wipe it off with a tissue, then wipe it off with my toner. It works great as a cleanser and is reasonably priced, but personally I prefer milks that aren't as watery (like Sisley's). It's a matter of preference. I recommend it for people who don't like the oily, sticky feeling of cleansing milks or cleansing creams.