PAUL & JOE
PAUL & JOE Hydrating Cleansing Water, 250ml
PAUL & JOE Hydrating Cleansing Water, 250ml
Supple. Smooth. Just removing it gives you the feeling of beautiful skin.
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• Authenticity guaranteed.
• Ships direct from Japan in 3-5 days
• Custom duties & tariffs fully handled by us for US customers.
• Track your order via USPS, Royal Mail, Canada Post, Australia Post.
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What it is
A cleansing product that gently removes makeup and unwanted dead skin cells while providing moisture, minimizing stress on the skin. When applied to the skin, wash micelles composed of four cleansing ingredients unravel, gently enveloping makeup and unwanted dead skin cells. It blends smoothly with makeup even with light pressure, and can be easily removed by simply wiping with a cotton pad. Formulated with biopolymer*1, it has a pleasantly thick texture. By creating an appropriate thickness between the cotton pad and the skin, friction is reduced, resulting in a smooth and gentle feel. Phospholipid polymer*2 forms a moisturizing film, preventing moisture evaporation and keeping skin moisturized even after wiping. Leaves skin feeling smooth and less rough. A floral powdery scent with a hint of violet. *1 Alcaligenes-producing polysaccharide (moisturizing ingredient) *2 Polyquaternium-51 (moisturizing ingredient)
Ingredients
How to use
Take an appropriate amount onto a cotton pad, allow it to thoroughly blend with makeup and dirt, and then wipe it off.
We ship internationally from Japan!
Frequently Asked Questions
Are the products you sell authentic?
Authenticity is 100% guaranteed. We source directly from the brand, or from official stores within Japan.
All products are fresh off the shelves and never outdated.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.