Acnes
Mentholatum Acnes Medicated Cream Wash, 130g
Mentholatum Acnes Medicated Cream Wash, 130g
@cosme rating: 5.0/7.0
It thoroughly washes away sebum and dirt that cause acne.
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
Couldn't load pickup availability
What it is
This cream-type face wash thoroughly cleanses away acne-causing sebum and dirt. Contains the antibacterial ingredient isopropyl methylphenol and the anti-inflammatory dipotassium glycyrrhizinate, which kill acne-causing bacteria deep within pores to prevent breakouts. Contains moisturizing vitamin C derivatives. Does not leave skin feeling tight. Thoroughly washes away acne-causing factors, leaving skin smooth and silky. Lightly scented with a refreshing citrus fragrance. (Quasi-drug) Product name: Acnes W2
Ingredients
How to use
Take an appropriate amount (about 2cm) in the palm of your hand, lather well with water or lukewarm water, then wash and rinse thoroughly.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.