Neal’s Yard Remedies
Neal’s Yard Remedies Frankincense Intense Triple Action Melting Cleanser, 100ml
Neal’s Yard Remedies Frankincense Intense Triple Action Melting Cleanser, 100ml
Rated 5.9 out of 7.0 by Japan’s largest beauty community
A cleanser containing beauty ingredients that will give you beautiful, firm skin
✓ 100% AUTHENTIC, SHIPS FROM JAPAN
✓ DUTIES & TAXES INCLUDED FOR US ORDERS
Couldn't load pickup availability
What it is
Neal's Yard's premium care line, Frankincense Intense, is home to the brand's flagship "High-Performance Gel-Type Oil Cleanser." This triple-action formula not only cleanses away makeup and impurities, but also removes makeup, moisturizes, and conditions the skin simultaneously. The luxurious texture changes in three stages: "rich gel," "beauty oil," and "milk." Each stage targets makeup and impurities, leaving skin feeling plump and hydrated, just like after a spa treatment. 1. Awaken your hydration with every wash. This high-performance gel-type oil cleanser gently removes makeup, moisturizes, and conditions skin for firmness and radiance. For aging skin, it's important to wash with ingredients that have more moisturizing power. This cleanser gently and thoroughly removes impurities while delivering beauty ingredients. Achieve that balance in one cleanser. 2. This triple-action formula leads to beautiful, firm skin: rich gel > beauty oil > milk (3-stage texture change). The luxurious texture changes in three stages, each targeting makeup and impurities. Leaves skin feeling moisturized, firm, and hydrated, just like after a spa treatment. 3. Formulated with generous amounts of beauty ingredients to care for skin under 3 years old. Made with only carefully selected natural ingredients (95% of which are organic). Over 70% of the ingredients are plant oils. Creates a moisturizing veil on the skin, leading to radiant skin. Frankincense Active Phyto Complex... Based on the results of over 40 years of research, utilizes all of the ingredients in frankincense. For vibrant, radiant skin. Sunflower Seed Oil... Contains linoleic acid, a skin-friendly oil. Protects skin's moisture, prevents dryness, and softens and conditions the skin. Almond Oil... Contains vitamins and oleic acid, a skin-friendly oil. Moisturizes, prevents dryness, and softens and conditions the skin. ~A gentle, soothing fragrance brings out your natural beauty~ Enveloped in the scent of frankincense*1 and rich neroli*2, which invite deep breathing, your daily skincare routine will transform into a moment of blissful relaxation that will soothe your mind. *1 Boswellia sacra resin oil, Commiphora confusa resin oil, Boswellia neglecta resin oil (fragrance component) *2 Bitter orange flower oil (fragrance component)
Ingredients
Sunflower Seed Oil, Glycerin, Prunus Amygdalus Dulcis (Sweet Almond) Oil*, Sucrose Laurate, Caprylic/Capric Triglyceride, Turmeric Root Extract, Orange Fruit Water*, Sucrose Stearate, Tocopherol, Boswellia Cherry Resin Oil*, Mandarin Orange Peel Oil*, Bergamot Peel Oil*, Commiphora Confuza Resin Oil*, Bitter Orange Flower Oil*, Myrrh Oil*, Boswellia Cherry Gum/Resin Extract*, Boswellia Neglecta Resin Oil*, Citric Acid* Organic Ingredients
How to use
Remove a cherry-sized amount (3g) from the tube and spread it over the entire palm of your hand. Then, massage gently into dry skin and your entire face in large, circular motions. Once the gel has absorbed and transformed into a conditioning oil, add lukewarm water to emulsify the oil. Once fully emulsified, rinse thoroughly with water. Take a deep breath before spreading the gel, and enjoy the relaxing scent of frankincense for a more holistic skincare experience. It can be used in the morning as well as at night to remove makeup.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
It has a thick texture, so the key is to warm it up in your palm before using! It removes makeup while massaging, so I use it when I have time. It feels similar to having your makeup removed during a treatment at an esthetician or spa, so I use it as a reward cosmetic.
The first thing that soothes you is the scent of frankincense. The texture, which changes from gel to oil and finally to milk, is so pleasant that it makes cleansing every day a pleasure. It removes makeup thoroughly, but leaves skin feeling moisturized without any tightness after washing, and I like how it leaves my skin feeling hydrated. Another appealing feature is that it contains natural ingredients, so you can use it safely. Your skin will feel as soft as if you've just come back from a spa treatment, and you can relax while being enveloped in the fragrance, making your skincare time a special experience. The only downside is that it's a little pricey. However, the ease of use and the results make it more than worth it, so it's a cleanser that you'll want to keep using.
I was intrigued by the fact that it's made with 95% organic ingredients, so I bought it. It's a three-stage cleanser that transforms from gel to oil to milk. ▼The gel feels firm, but it spreads easily. I had no issues with makeup removal. However, after rinsing, my skin felt like it had a layer of "film" on it. I'm not sure if that's because it's moisturizing or a good way to prevent dryness, but it's a feeling I've never experienced with a cleanser before. My skin repelled water, and even the mist mode on my ReFa shower head didn't remove it. (Perhaps it's similar to the feeling of getting splashed with water while wearing sunscreen?) Personally, I prefer a refreshing feel, so this wasn't my favorite, but it might be good for those who want to maintain moisture and avoid a tight feeling after cleansing. It didn't irritate my skin, so it doesn't seem to completely remove makeup. I also use a face wash to freshen up after using this cleanser. ▼The scent is refreshing and luxurious.