d Program
d program Moist Care Lotion EX Refill, 110ml
d program Moist Care Lotion EX Refill, 110ml
Rated 5.5 out of 7.0 by Japan’s largest beauty community
Medicated lotion for sensitive skin that helps prevent dryness and rough skin
✓ 100% AUTHENTIC, SHIPS FROM JAPAN
✓ DUTIES & TAXES INCLUDED FOR US ORDERS
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What it is
Focusing on the skin-beautifying bacteria present in everyone's skin and key to beautiful skin, this lotion prevents recurring dryness and roughness. It leads to deeply moisturized, smooth, beautiful skin. This medicated lotion for sensitive skin thoroughly targets the stratum corneum barrier. It moisturizes and maintains the stratum corneum barrier, preventing dryness, roughness, and recurring dryness. Suitable for normal to dry skin. [Hypoallergenic Design for Sensitive Skin] ○ Made with carefully selected ingredients suitable for sensitive skin ○ Manufactured under strict hygiene standards (clean manufacturing process) ○ Alcohol-free (ethyl alcohol) ○ Paraben-free (preservative) ○ Fragrance-free ○ Colorant-free ○ Mildly acidic ○ Patch tested with the cooperation of people with sensitive skin ○ Stinging (skin irritation) tested (tested to check for tingling or burning sensations immediately after use) ○ Allergy tested ○ Formulated to be hypoallergenic (this does not guarantee that allergies, skin irritation, or acne will not occur in all people). *This product is a refill; the bottle is not included. (Quasi-drug)
Ingredients
How to use
Please be sure to refill into the d Program Moist Care Lotion EX container before use. After washing your face, take a 500 yen coin-sized amount in the palm of your hand and gently massage it into your entire face. Apply additionally to areas prone to dryness. When using on particularly sensitive areas, gently press the palm of your hand against your skin, avoiding rubbing too hard. <Refilling Instructions> (1) Remove the cap and inner cap. (2) Remove the cap while firmly holding the base of the spout (marked ). (3) Insert the spout firmly into the opening of the container and slowly pour the contents. (4) Close the container tightly until the ▲ line is aligned. (Precautions for Use) This is not a beverage. To prevent accidental ingestion, please store it carefully. ◇Do not mix with tap water or other products. ◇To prevent the introduction of germs, use the empty container without washing it. ◇Please refill the entire container after using up the entire contents. ◇After refilling, be sure to tightly close the inner cap of the container. ▲Please note that if you do not close it all the way, the contents may leak. ◇After refilling, please note the manufacturing code (alphanumeric characters) on the bottom. You may need this when contacting us. ◇For hygienic use, we recommend replacing the container with a new one after refilling 2-3 times. ◇Due to the nature of the contents, the color may be slightly yellowish and natural ingredients may occasionally become suspended, but this does not affect usability. ◇Do not store in direct sunlight or in high temperatures. ◇If any skin irritation occurs after exposure to direct sunlight, discontinue use.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I received this as a gift from Suzykirei, thank you! It's a thick lotion, and sadly, for someone my age, it doesn't absorb very quickly, but if you press it into your skin with your hands, it will soak in properly. A small amount is enough to moisturize, but if you use a generous amount, it's even more supple. It's fragrance-free and hypoallergenic, so it can be used regardless of skin condition. It doesn't have any spectacular effects that will blow your mind, but even if I sleep with just this and the lotion, my skin doesn't look too bad in the morning, so it's good for simple, time-saving skincare. I find myself reaching for it before I know it. d Pro is still reasonably priced, and they offer refills, so I think I'll buy it again.
During pollen season, I always experience stinging and itching, which makes my skin sensitive, and even my usual skincare routine can be irritating, so a friend recommended this to me and I decided to buy it. It's a thick, bouncy lotion, but I was surprised at how quickly it absorbs! I had the impression that thick lotions tend to slide over the surface of my skin forever, so I was pleasantly surprised! I usually end up using more lotion than recommended, but this one left my skin feeling moisturized with just the right amount. After applying this, I followed it up with my usual slightly more aggressive skincare routine, and it surprisingly didn't irritate me, and using them together feels great! Even after the pollen season subsides, I'd like to continue using it in the summer as it seems to keep my skin hydrated and in check with sebum.
I won a gift from Suzykirei, thank you very much! It's for sensitive skin, so it's great for when your skin feels tingly. It's a thick lotion that penetrates deep into your skin! It has moisturizing power that will hydrate even dry skin.
I bought this for the first time because it was recommended for sensitive skin. It absorbs easily and doesn't irritate, so I'll definitely buy it again.