d Program
d program Balance & Acne Care Lotion EX, 125ml
d program Balance & Acne Care Lotion EX, 125ml
@cosme rating: 5.1/7.0
Medicated lotion for sensitive skin that prevents visible pores and acne
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
Focuses on the skin-beautifying bacteria that are present in everyone's skin and are the key to beautiful skin.Prevents visible pores and acne.Moisturizes and leads to "smooth, beautiful skin" with less visible pores.Medicated lotion for sensitive skin.Moisturizes and conditions the stratum corneum barrier
Ingredients
How to use
After washing your face, take a 500 yen coin-sized amount in the palm of your hand and gently apply it to your entire face. Apply more to areas where dryness or roughness is a concern. When using on particularly sensitive areas, gently press the product into your skin with your palm, avoiding rubbing too hard. (Precautions for use) This is not a drink. To prevent accidental ingestion, be careful where you store it. .After use, wipe the opening of the container clean and close the cap tightly. Crystals of the ingredients may adhere to the opening. .Due to the nature of the contents, the color may be slightly yellowish and natural ingredients may occasionally float, but this does not affect usability. .For hygienic use, we recommend purchasing a new bottle after refilling 2-3 times. .If the cap and inner stopper of the container are not properly attached,
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I bought this for my daughter (a high school senior) who suffers from acne. I've been using it for about three weeks now, and her acne has calmed down. It's moisturized her skin well, and it feels smoother.
I've been using the lotion from the same line for a month now, and the blackheads in my pores have definitely decreased. I like to test things out, so I often use different lotions on each half of my face, and the side I use this on has definitely fewer blackheads. The pores on my cheeks have also decreased (though they still remain), and the blackheads on my nose have also decreased (though they still remain). I wasn't expecting much, so I was really surprised. I have open pores, clogged blackheads, and oily skin, so I feel like the smooth texture of the lotion was a good fit. I'm not sure if it's the lotion or the lotion itself, but I've used products from various manufacturers and prices in the past, and this is probably the best. I want to keep using it.
I've been using this for a long time. I haven't had any issues with it, except that the container has been redesigned and is now harder to use. However, it lacks moisturizing power in the middle of winter, so I recommend using it in the morning rather than at night!
Before the renewal, I used the blue d Pro, but when it was renewed, I started using the pink, thinking it would dry out my skin since it was winter. My skin started to feel worse. It was the end of the year and I was super busy at work, so I thought maybe it was stress, but I finished the whole bottle and then went on holiday. It didn't go away, and I noticed the acne lingering for about a month. It wasn't stress!? It was the pink d Pro!? I finally found the cause! I was so sad, because I'd finally gotten rid of the big pimples with the blue d Pro! I was shocked at how sensitive my skin was, how much of a difference a different series could make! That's a long introduction, lol. The blue before the renewal worked for me, so I knew it couldn't get any worse! I bought the full-size blue after the renewal without even buying the trial size. My acne disappeared in a few days... As expected, it was the pink d Pro... and the blue d Pro was just too good for my skin... lol. I should have just bought the blue without overthinking it! It has a refreshing texture but doesn't dry out my skin, as expected from dPro! Even when I was using the moisturizing Pink dPro, my skin was still judged to be dry (why?), so maybe it's better to have a cream as an added bonus? I'll definitely buy it again to keep my skin more stable.
I used d program before the renewal. I like it because I can use it without irritating my skin even when it's rough and sensitive! I'll definitely buy it again.