LOCCITANE
L'OCCITANE Balancing Shampoo, 500ml
L'OCCITANE Balancing Shampoo, 500ml
@cosme rating: 4.6/7.0
Balancing cares for scalp and hair that tend to be unstable.
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
If you feel stress from your scalp , this balancing shampoo will help to care for your scalp and hair that tend to be unstable. This hair shampoo will help to give your scalp and hair a lively impression by caring for scalps that tend to be unstable during seasonal changes. It comes in a large-capacity bottle that allows you to use it generously. Focuses on the scalp's beautiful skin bacteria. It keeps the scalp healthy, moisturizes the hair, and makes it supple. A delicate and soft aromatic powdery scent. Silicone-free and sulfate-free. <The power of plants that approach the scalp, two useful ingredients> Prebiotics : Moisturizes the scalp and maintains the skin barrier. Lavender essential oil : Cares for scalps that tend to be unstable. <Other carefully selected essential oils> Chamomile , rosemary , orange , lemon Dryness due to lack of care or changes in climate Resident bacteria on the skin Fructooligosaccharide, beet root extract. skin conditioning ingredients. Moisturizing and protecting the skin Lavender oil Roman chamomile flower oil Rosemary leaf oil Orange peel oil Lemon peel oil * to are all skin conditioning ingredients
Ingredients
Water, Sodium Cocoyl Isethionate, Decyl Glucoside, Coco-Glucoside, Coco-Betaine, Glycerin, Caprylyl/Capryl Glucoside, Fructooligosaccharides, Beet Root Extract, Fragrance, Sodium Benzoate, Citric Acid, Panthenol, Guar Hydroxypropyltrimonium Chloride, Potassium Lactate, Lactic Acid, Lavender Oil, Rosemary Leaf Oil, Orange Peel Oil, Lemon Peel Oil, Roman Chamomile Flower Oil. *Due to product improvements and changes in labeling, the country of origin and ingredients may differ slightly from those shown on the actual product. Please refer to the product label for actual country of origin and ingredients.
How to use
Massage into hair and scalp, lather, then rinse thoroughly. Double shampoo, leave on for 1-2 minutes, allow to penetrate thoroughly, and rinse.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I use it in combination with shampoo. My scalp gets itchy when it's dry, but since using this, I've been able to maintain a good scalp environment. It's safe to apply directly to the scalp. It doesn't make my hair super smooth, but I recommend it to anyone who prioritizes scalp care.
I'm not sure if this shampoo will appeal to everyone, but personally, it's my favorite. I've repurchased it several times. It doesn't lather well, so I shower my scalp and hair thoroughly before shampooing. I have a sensitive scalp, so I can use this shampoo without worry. The herbal scent is also soothing.
I bought this for everyday use. It has a gentle, soft floral herbal scent and lathers well. I always use a conditioner afterwards.
I was worried about the smell of my scalp, but this has improved it. I recommend it, but the price has gone up a little, so I gave it a minus 1.
I had my scalp checked at a L'Occitane store and was told that my scalp was lacking moisture, so I bought this. I also like the slightly heavy scent. My hair gets dense after shampooing, but after conditioning and drying, it becomes fluffy. I also like how the foam rinses off easily.