TWANY
TWANY Cuticle Care Shampoo Refill, 350ml (Herbal Garden)
TWANY Cuticle Care Shampoo Refill, 350ml (Herbal Garden)
@cosme rating: 5.5/7.0
Washes while protecting cuticles from friction during washing
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
The rich, easy-to-spread foam envelops hair, protecting fragile cuticles and preventing the loss of hair proteins and lipids, while gently cleansing. Scalp-clearing technology removes sebum and dirt, reduces dandruff and itching, and keeps the scalp healthy. The pleasant herbal garden scent evokes a visit to a colorful herb garden. Non-silicone. Mildly acidic. *This product is a refill; no bottle is included.
Ingredients
Water, Sodium Methyl Cocoyl Taurate, Sodium Lauroyl Methylalanine, Cocamide Methyl MEA, Sodium Cocoamphoacetate, Lauramidopropyl Betaine, Sodium Laureth-11 Carboxylate, Laureth-23, TEA-Lauroyl Sarcosinate, Citric Acid, PEG-6 Sorbitan Oleate, Polyquaternium-10, Benzyl Alcohol, Fragrance, PPG-2 Cocamide, PEG-160 Sorbitan Triisostearate, Ethylhexylglycerin, PPG-3 Caprylyl Ether, Alcohol, Sodium Hydroxide, Butylene Glycol, Laureth-16, Polyquaternium-52, Prunus Yedoensis Leaf Extract, DPG, Laureth-3, Stearoxypropyldimethylamine, Lanolin Fatty Acids, Peony Extract, Disodium EDTA, Stearyl Alcohol, Licorice Root Extract, Swertia Japonica Extract, Lactic Acid, Zanthoxylum Piperita Peel Extract, Sodium Benzoate, Phenoxyethanol, Caramel
How to use
Refilling Instructions: Always refill into a used Twany Cuticle Care Shampoo bottle. Before refilling, thoroughly wash the inside of the bottle and the pump, drain the water, and then refill the entire bottle. If the spout is difficult to cut by hand, cut it open with scissors. Refill only after using up the entire contents to avoid mixing with other products or products with different serial numbers. After refilling, please note the serial number on the bottom of this pack. You may need it when contacting us. For hygienic use, please replace the bottle with a new one from time to time. (1) Hold the spout firmly as shown in the illustration and slowly cut in the direction of the arrow. When cutting, be careful not to let the contents spill out and avoid cutting the opening. If the spout is closed, pinch both ends of the spout to open it. (2) Insert the spout into the bottle and slowly squeeze out the contents. Folding it and squeezing will help eliminate waste.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
It becomes smooth and manageable. I also like the scent.
The scent is nice and it made my hair smooth. The price is reasonable, so I would like to buy it again if I have the opportunity.
It's hard to find a shampoo that suits me, but I think this is a good product. It lathers well and leaves my hair feeling smooth after drying. It doesn't leave my scalp smelly and it's less likely to cause dandruff. The scent is herb-like, so some people may not like it.
I have thin, thick hair, but it felt smooth and like my cuticles were in order. It lathers well and is reasonably priced, so I'd like to continue using it!
It becomes smooth and manageable. I also like the scent.