FANCL
FANCL Soft Milk Facial Cleanser, 120ml
FANCL Soft Milk Facial Cleanser, 120ml
@cosme rating: 5.2/7.0
A milky morning face wash that leaves skin moisturized and soft.
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
A milky morning facial cleanser that leaves your skin moisturized and soft, and also improves the application of makeup! While washing, it leaves your skin moisturized and soft. It also selectively removes bad sebum. free fatty acids. that cause lack of moisture, rough skin, and greasiness and stickiness. No need to lather, just apply the milk directly and rinse to wash your face!
Ingredients
How to use
Before use, dispense an appropriate amount (about two pumps) onto the palm of your hand without wetting your hands or face, and gently massage it into your entire face to wash your face. Afterwards, rinse with water or lukewarm water. *As this facial cleanser focuses on the condition of your skin in the morning, we generally recommend using it in the morning.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
This is so amazing! I would especially recommend this to anyone who only washes their face with lukewarm water in the morning. I have naturally dry skin, so I don't want to strip away too much sebum, and I've always just washed my face with lukewarm water. Even so, I was still bothered by the sticky, dry feeling on certain areas of my face when I woke up. But having to lather up my facial soap or foam on busy mornings is a hassle, and foaming cleansers just don't seem cost-effective... Then, I was at a nearby drugstore, about to buy my favorite FANCL Mild Cleansing Oil, when I happened to look next to it and saw a milky cleanser specifically for mornings. I gave it a try. In the morning, I squeezed two pumps of the milky formula from the pump bottle into my palm, quickly rubbed it onto my face without lathering, and then washed it off with lukewarm water as usual, without rubbing. The milky formula came off easily, making it incredibly easy to use. It cleans relatively cleanly, yet somehow leaves my skin feeling moisturized and soft. After that, when I do my regular skincare routine, the lotion, serum, and cream are absorbed smoothly into my skin, leaving it in great condition! The small bottle doesn't get in the way on the bathroom counter, and the pump with stopper makes it easy to carry when traveling or staying overnight. And best of all, it's so easy to find at your local drugstore and the affordable price are great! I've now completely become a fan of milk facial cleansers in the morning. I've been using Mycle for nearly 20 years, and I'm so grateful to FANCL for developing such great products!
Even during dry seasons, my skin feels moisturized after washing! It also feels like my skin has become softer... I plan to buy it again.
Even during dry seasons, my skin feels moisturized after washing! It also feels like my skin has become softer... I plan to buy it again.
I saw a lot of people recommending it on social media, so I was curious and decided to buy it. It doesn't dry out my skin after washing, and it leaves it feeling plump. It's gentle, yet thoroughly removes all the necessary impurities. And best of all, it doesn't require any lathering, so it's perfect for busy mornings.
It's been buzzing about X a lot, so I was curious about it and bought it at an Suzykirei store! It was sold out once, but it was quickly restocked, which was great. It's also great that you can buy it anywhere, as it's available at drugstores and Amazon. I bought it to use as a morning face wash, and out of the several I own, this is my favorite! It's in the form of a milk, but the stickiness washes away quickly! And yet, when I towel dry my skin, it feels moisturized and soft. I've been using Curel and Lagom as my morning face wash, but lately I've been reaching for this one all the time, and it seems to run out quickly, so I plan to buy it again. It really is worth the buzz.