The Ordinary
The Ordinary Aloe 2% + NAG 2% Solution, 30ml
The Ordinary Aloe 2% + NAG 2% Solution, 30ml
Rated 4.3 out of 7.0 by Japan’s largest beauty community
Acne scar soothing solution
✓ 100% AUTHENTIC, SHIPS FROM JAPAN
✓ DUTIES & TAXES INCLUDED FOR US ORDERS
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What it is
This serum, containing 2%*1 aloe and 2%*2 NAG, smooths and conditions the skin, moisturizing it and leaving it looking healthy. The N-acetylglucosamine contained in this serum was developed with a focus on the skin's natural rhythm, refining the skin's texture and leaving it radiant and smooth. This formula also contains aloe (aloe vera leaf juice). The formula, containing aloe and palmitoyl pentapeptide-4, prevents dryness and leaves skin feeling soft. *1 Aloe vera leaf juice: moisturizing ingredient *2 Acetylglucosamine: skin conditioning ingredient
Ingredients
Water, Propanediol, Glycerin, DPG, Acetyl Glucosamine, Aloe Barbadensis Leaf Juice, Pentylene Glycol, Isoceteth-20, Xanthan Gum, Sodium Lactate, Biosaccharide Gum-2, Ethylhexylglycerin, Sodium Hydroxide, Lactic Acid, Hydroxymethoxyphenyldecanone, Palmitoyl Pentapeptide-4, Phenoxyethanol, Chlorphenesin (JILN11603)
How to use
Apply a few drops to your skin morning and night before applying cream.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.