DECENCIA
DECENCIA Tsutsumu Gentle Cleansing, 100g
DECENCIA Tsutsumu Gentle Cleansing, 100g
@cosme rating: 5.1/7.0
A cleansing cream that gently removes makeup with a smooth texture
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
The thick cream acts as a cushion to reduce friction on the skin. Formulated with cupas, a stratum corneum protection ingredient, gently removes makeup stains while maintaining moisture, leaving your skin feeling moisturized and soft. Theobroma grandiflorum seed oil. moisturizing ingredient.
Ingredients
How to use
1. Take a small amount about the size of a cherry and spread it all over your face. Using the pads of your middle and ring fingers, gently blend in a circular motion from the inside out. 2. Once the makeup has been absorbed and the cream has lightened and turned into an oil-like consistency, rinse 6-7 times with lukewarm water. *To remove point makeup, take a small amount about the size of a cherry and spread it on a cotton pad. Blend in eye makeup such as mascara, then gently wipe away the makeup by gliding the cotton pad over your face. *Be sure to rinse thoroughly, including along your face line and hairline, making sure to remove all makeup. *After cleansing, use a facial cleanser.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
I liked Decenssia's cream so much that I also bought the cleanser. When I first put it in my hands, I thought it would have a slightly thicker texture, but it was completely different: it softened and spread easily! As I rubbed it around, it gradually turned into an oil, so I rinsed it off. It's incredibly moisturizing, so I couldn't tell when I was done washing! It's not for people looking for a clean, refreshing feeling. But it's perfect for me, who is concerned about dryness! I wash my face afterwards anyway, so it doesn't bother me at all, and I actually feel like it's protecting my skin from dryness, which is great. Decenssia is safe to use even when my skin is on the sensitive side, and it's perfect for this time of year when my skin is prone to sensitivity due to pollen, masks, and seasonal changes. The price is reasonable! I thought the size was small, but it's still great value for money. I'd definitely buy it again!
I have a skin condition that tends to become rough around the change of seasons, so I bought this hypoallergenic product. I really like this product because it gently cleanses my skin without irritating my acne. It's a must-have product to have on hand when you want to gently cleanse your skin.
I bought this because I wanted to use a ZOZOTOWN coupon, lol, but I think it's great! It doesn't make my skin feel tight at all, and it feels like I'm washing my face with cream...! But it doesn't leave a sticky feeling either! To be honest, it doesn't remove heavy makeup, so I use it when I'm wearing only a primer and a light foundation and barely any eye makeup, and it lasts me a little over four months! But I'm considering buying it again because I'm sure there are cheaper and better ones out there.
It's gentle on the skin, and applying a little more to the eye makeup area, massaging it in gently, and leaving it on for a few minutes removes it completely. I'm using it together with the facial cleanser from the same series. It's not too expensive, and it's a very helpful product for sensitive skin.
The soft cream blends easily with makeup and gently removes it.