DECENCIA
DECENCIA Tsutsumu Gentle Cream Wash, 100g
DECENCIA Tsutsumu Gentle Cream Wash, 100g
@cosme rating: 5.5/7.0
A cream wash that gently cleanses with soft foam
✓ 100% authentic
✓ Ships from Japan in 3-5 days
✓ Duties prepaid for US orders
✓ Tracked delivery via Japan Post
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What it is
The soft lather is enveloped in skin relief ingredients, softening the feel of the cleanser on the skin, while the eight moisturizing ingredients leave the skin with the moisture it needs, leaving it feeling smooth and supple. PEG-400, Polyquaternium-39. moisturizing ingredients. BG, maltitol, sorbitol, Theobroma grandiflorum seed butter, glycerin, hydrogenated lecithin, polyquaternium-39, PEG-400
Ingredients
How to use
1. Lightly rinse your face with lukewarm water. 2. Lightly wet a facial cleansing net and dispense an appropriate amount (0.5 cm in the morning, 1 cm at night) onto it. 3. Add small amounts of lukewarm water at a time and work into a lather the size of a lemon. 4. Take some lather from the facial cleansing net and apply it to the T-zone where oil is most prevalent, then gently and carefully wash your entire face in a rolling motion. 5. Rinse thoroughly with lukewarm water. *Be sure to rinse thoroughly, including along the jawline and hairline, making sure to not leave any residue behind. *Apply lotion without delay after washing your face.
We ship internationally from Japan!
Frequently Asked Questions
Is this authentic?
Yes. We only buy from official retailers and directly from the brands here in Japan. Never resellers, never grey market stock.
We are beauty lovers too, so we know the worry, especially with something you are putting on your face. Authenticity is 100% guaranteed by us.
What are your shipping rates?
On orders under US$75, shipping is a flat US$20 to the United States and US$10 to all other countries.
Orders of US$75 or more ship free, applied automatically at checkout. Your exact shipping cost is shown before you pay.
How long does delivery take?
These estimates are for International Airmail (Tracked) and include 3 to 5 business days of processing in Japan.
- United States: 12 to 15 business days
- Canada, United Kingdom, France, Germany: 9 to 12 business days
- Australia, New Zealand, Denmark, Finland, India, Indonesia, Italy, Netherlands, Spain, Sweden, Switzerland: 10 to 13 business days
- China, Hong Kong, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam: 8 to 10 business days
- Rest of the world: 11 to 18 business days
Actual delivery can be affected by customs clearance, seasonal congestion, or carrier delays in the destination country, all of which are outside our control.
Do you offer express shipping?
Yes. As of 22 July 2026, we offer International Express Mail through Japan Post. The cost is based on order weight and is calculated automatically at checkout.
Will I pay customs or import fees?
US orders: No. As of July 1, 2026, all US orders ship DDP (duties delivered prepaid), meaning we prepay all import duties on our end. Nothing is due at your door.
Orders outside the US: Possibly. Duties and import taxes are set by your local customs authority and are not collected at checkout, so any charges on delivery are your responsibility.
We're working on rolling out prepaid duties for more countries soon.
It produces a rich lather. The fluffy lather doesn't go flat, allowing you to wash right through to the end. It seems to help prevent rough skin, so it's become a face wash I'd like to repurchase. It doesn't leave my skin feeling tight after washing, making it one of my favorites. The clean, simple light blue tube makes it stand out from the other face washes available at drugstores.
At the store, I was recommended the white face wash for myself and the light blue one for my daughter, so we bought them. Both are the same in that a small amount creates a thick, fluffy lather, but my skin felt a little tight after washing, so I thought they might be better suited to younger people with oily skin. This may be because we're using them now during the dry season.
As other reviews have said, it leaves a refreshing feeling. It's comfortable to use and doesn't dry out the skin. My daughter seems to like it, so I think I'll buy it again.
My new go-to face wash!! It's the DECENCIA Tsutsumu Gentle Cream Wash! I've always loved D Program's face wash and have been buying it for years, but I decided to switch things up and buy DECENCIA! It's a brand for sensitive skin, so I feel safe using anything I use and it's soothing and relaxing. Looking at the ingredient list, it also seems to have a simple formula with few ingredients. It doesn't lather up super fast, but once it does, it's incredibly dense and fluffy, allowing me to wash with it. It doesn't leave my skin feeling tight or irritated, and it's perfect for everyday use! I bought it online, but I've never seen a DECENCIA store. Where are they? I wish they had a counter! #DECENCIA #Decencia #TsutsumuGentleCreamWash #SensitiveSkin #SoothingBeautyForMe #BeautyAccount tics #SensitiveSkinSkincare #RoughSkin #AcneSkin #PoreCare #AcneCare #RoughSkinCare #RedFace #CombinationSkin #OilySkin
I have sensitive skin, and if the cleansing power is too strong or too weak it can irritate my skin, but this has just the right balance and I've been able to use it without any problems so far. My skin doesn't feel tight after washing, and I'm considering buying it again.